Why This Job is Featured on The SaaS Jobs
Enterprise SaaS selling remains one of the clearest paths to outsized impact because it sits at the intersection of product capability, security scrutiny, and multi-year commercial relationships. This Senior Enterprise Account Executive role is notable for its focus on complex communications software, where buyers often evaluate multiple modules and integration considerations rather than a single-point solution.
From a SaaS career perspective, the remit signals exposure to the full enterprise revenue engine: self-sourcing pipeline, running structured discovery, coordinating demos with Sales Engineering, and navigating procurement, legal, and finance through contract execution. That combination builds durable skills in qualification, deal strategy, and stakeholder management—competencies that translate across enterprise SaaS categories where risk management and internal alignment shape outcomes as much as product value.
The position tends to suit a seller who prefers end-to-end ownership and is comfortable balancing outbound creation with deep deal work. It also aligns with professionals who like operating cross-functionally and can maintain rigor around forecasting and pipeline hygiene. With a defined territory requirement (New York), it will fit someone who values in-market presence for enterprise account coverage and relationship building.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
As an Account Executive, Enterprise, you will own the complete sales process from start to finish. You’ll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world.
Dialpad’s Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
Dialpad’s Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.
This position reports to a Regional Vice President and will be covering a New York territory. Candidates must live in territory.
What You’ll Do
- Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings.
- Prospect into target accounts and identify stakeholders and champions.
- Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota.
- Own the end-to-end sales process, including:
- Leading discovery sessions with leads and prospects.
- Working with Sales Engineering to prepare for and deliver product demonstrations.
- Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer.
- Creating and maintaining account plans required to identify areas for opportunity across strategic global customers.
- Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel.
- Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap.
- Maintain a qualified 3x pipeline and meet quarterly/annual sales quotas.
Skills You’ll Bring
- 5+ years of sales experience in an ever-changing environment.
- Transferable experience in the telecommunications, contact center, or unified communications industries.
- Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders.
- Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS).
