Why This Job is Featured on The SaaS Jobs
Freshworks operates in the established SaaS segment, selling business software designed to deliver measurable outcomes across customer and employee experience. A lead account role focused on the Netherlands market stands out because it sits at the intersection of territory strategy and enterprise buying cycles—where multi-stakeholder decision-making and product value articulation tend to be most demanding in SaaS.
From a SaaS career perspective, this kind of position builds durable skills around running a repeatable sales process end-to-end: pipeline creation, forecasting discipline, and negotiating complex deals in a subscription model. It also offers regular exposure to cross-functional collaboration, since enterprise wins typically depend on coordinated work across product, marketing, and customer-facing teams to align on use cases and implementation expectations.
This role is best suited to a commercial professional who enjoys owning outcomes within a defined market and working with both business and technical stakeholders. It will appeal to someone comfortable balancing new logo acquisition with expanding existing relationships, and who prefers structured execution—territory planning, account prioritisation, and consistent follow-through—over purely opportunistic selling.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Company Description
Many teams struggle with technology that slows them down. Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organizations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences. With more than 4,500 colleagues worldwide, we’re showing that enterprise software can be easy to use, quick to deliver value, and built for people. At Freshworks, you’ll be part of a global team that values collaboration, curiosity, and impact. Together, we’ll create growth: for our customers, our company, and for you.
Job Description
As a Lead Account Executive for the Netherlands Market, you will drive growth and consistently exceed revenue goals within a defined territory. You’ll win new (strategic/enterprise) accounts, strengthen relationships with existing customers, and apply your SaaS expertise to engage effectively with both business and technical decision-makers.
What you will do:
- Engage, Discover & Drive Results: Execute territory strategies to win enterprise business, grow market presence, and consistently exceed targets in an aligned territory.
- Execute the Sales Process: Lead the full sales cycle, from prospecting to negotiation and closure, to deliver predictable, high-performance results.
- Articulate Value: Build trusted executive relationships, address diverse business challenges, and position Freshworks as the partner of choice.
- Learn & Collaborate: Partner with cross-functional teams to deliver seamless customer experiences and contribute to a culture of shared success.
- Hunt & Prospect: Develop and manage a strong pipeline with accurate forecasting. Travel, as required, to connect with customers, strengthen relationships, and represent Freshworks with purpose.
Qualifications
- Life and Permanent disability insurance
- Learning and reading budget of up to €1.000 per year
- 25 days annual Paid-Time-Off (PTO)
- Additional days paid time off (PTO) for every year of service for the first 5 years of your employment
- Company Funded Employee Assistance Program (EAP) for both you and your family
- Commuting Benefits
- Discounted Tax Support Services
Additional Information
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
