Why This Job is Featured on The SaaS Jobs
Channel-led growth remains a major route to market in SaaS, and this Channel Enablement Specialist role sits at the operational center of that motion. The remit spans partner-facing content, training assets, and the systems that distribute them—work that directly shapes how resellers and service partners understand, position, and support a SaaS product across geographies.
For SaaS professionals, the career value comes from building repeatable enablement infrastructure rather than one-off materials. Managing version control, content audits, and portal/LMS/CMS hygiene develops the muscle for scaling GTM knowledge in environments where product messaging and releases change frequently. The emphasis on dashboards and KPI reporting also builds practical fluency in enablement analytics and cross-functional alignment with Product Marketing, RevOps, and training stakeholders—skills that transfer across partner, sales, and revenue operations tracks.
This position is best suited to someone who prefers structured execution work and takes satisfaction in making complex information easy to find and use. It fits a professional who enjoys coordinating across teams, maintaining high content standards, and supporting real-world partner needs through clear processes and reliable tooling within a hybrid, office-linked setup.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
The Channel Enablement Specialist is responsible for developing, managing, and operationalizing partner-facing enablement content across NinjaOne’s global channel ecosystem. This role blends content creation, platform management, and enablement operations to ensure partners have clear, accurate, and actionable resources to sell, implement, and support NinjaOne solutions.
This is an execution-focused role ideal for someone who is highly organized, detail-oriented, and passionate about empowering partners through high-quality enablement.
Location - Hybrid in Austin, TX (in the office 3 days per week Mon, Tues & Thurs)
Content Development & Ownership
Own the editing and ongoing maintenance of partner-facing enablement content, including playbooks, pitch decks, battle cards, toolkits, and eLearning assets
Content Operations & Platform Management
Upload, organize, and maintain enablement content across the Partner Portal, Partner Academy, LMS, and CMS
Enablement Program & Process Support
Performance Tracking & Reporting
About you
2+ years of experience in enablement, marketing, content operations, project coordination, or customer/partner support
Experience working with CMS, LMS, and CRM platforms (e.g., Salesforce, WorkRamp, Highspot, Seismic)
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community
We honor your flexibility needs with full-time work that is hybrid remote
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
We help you prepare for your financial future with our 401(k) plan
We prioritize your work-life balance with our unlimited PTO
We reward your work with opportunity for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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