About the Team
Our Global Mobility & Immigration team supports the movement of exceptional talent across borders, enabling OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. We partner closely with Recruiting, Legal, HR, and external vendors to deliver a seamless and principled immigration experience.
About the Role
We’re looking for a highly organized, detail-oriented Immigration & Global Mobility Specialist to support day-to-day U.S. and global immigration operations. This is a hands-on, execution-focused role that partners closely with Global Mobility, Legal, Recruiting, and external immigration vendors to ensure cases move accurately and on time.
This role is best suited for someone who thrives in high-volume environments, enjoys operational work, and takes pride in keeping processes running smoothly for employees and stakeholders. This role reports to our Global Immigration Lead.
Your responsibilities:
Support the end-to-end lifecycle of U.S. and global immigration cases, including initiation, tracking, document collection, and filing coordination.
Serve as a primary operational point of contact for employees and recruiters on routine immigration and mobility questions (e.g., case status, timelines, next steps).
Coordinate closely with external immigration vendors to ensure timely responses, complete documentation, and adherence to established SLAs.
Maintain accurate immigration records and trackers, including Public Access Files (PAFs), LCA postings, and audit documentation.
Assist with operational immigration processes such as LCA batch postings, PERM support tasks, and standard non-immigrant visa cases.
Triage and manage items in shared inboxes and ticketing systems; escalate issues or risks to senior team members when needed.
Extract, validate, and maintain immigration-related data from HR systems (e.g., Workday, ATS, offer letters).
Provide administrative and logistical support, including collecting signatures, posting notices, scheduling calls, and maintaining paper and electronic records.
Follow established processes and playbooks to ensure compliance, accuracy, and consistency.
We’re Seeking:
8+ years of immigration operations and coordination experience with exposure to both U.S. and global immigration strongly preferred.
Working knowledge of common visa types (e.g., H-1B, O-1, E-3, J-1, UK Skilled Worker, Singapore Employment Pass).
Familiarity with LCA processes, basic PERM workflows, and immigration compliance requirements.
Experience working with immigration case management systems or ticketing tools.
Strong attention to detail and comfort handling confidential information.
Ability to manage multiple tasks simultaneously in a fast-paced, high-volume environment.
Clear communicator who follows through reliably and flags issues early.
Workplace & Location
This role is based in our San Francisco office or remotely in the US. Please indicate your working location in your application.
We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays.
Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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