Why This Job is Featured on The SaaS Jobs
This Senior Manager, Community role sits at a meaningful intersection of SaaS and cybersecurity, where trust and education often drive adoption as much as product capability. With Huntress positioned around managed security outcomes and a strong presence in the MSP/channel ecosystem, community becomes a strategic lever for influencing partners, shaping market perception, and strengthening routes to market across EMEA.
For a SaaS career, the role offers durable experience in turning a practitioner audience into a scalable growth asset. It builds fluency in partner-led go-to-market motions, executive stakeholder management, and the feedback loop between community signals and product or commercial priorities. The remit also reflects a common SaaS maturity point: moving from broad awareness to targeted engagement in high-value accounts and new geographies.
This position is likely to suit someone who prefers high autonomy and is comfortable being the visible representative of a SaaS brand in external forums. It aligns with professionals who enjoy synthesising field insights into internal direction, balancing relationship depth with measurable commercial influence, and operating across functions without relying on formal authority.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Reports to: Director, Community
Location: Remote Ireland
Compensation Range: €143,000 - €153,500 base plus bonus and equity
What We Do:
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
What You’ll Do:
The Senior Manager, EMEA Community is responsible for leading regional community strategy and acting as a high-visibility liaison within the Managed Service Provider (MSP) ecosystem. You will manage regional community initiatives, serving as an individual contributor to drive product awareness and education in targeted accounts.
Responsibilities:
Strategic Management & Leadership
- Regional Strategy Development: Help develop and execute a growth plan for high-value accounts in the EMEA region in collaboration with global Community Leadership.
- Initiative Ownership: Lead special projects as requested to support global business initiatives in program development and help identify opportunities for geographic expansion into new EMEA markets.
- Cross-Functional Alignment: Collaborate with Account Executives, Account Management, Marketing, SDR, and Partner Success teams to identify strategic partners and influence company-wide programs to ensure they align with the needs of EMEA MSPs.
- Internal Advocacy: Serve as the internal voice of the EMEA partner base, synthesizing feedback and strategic opportunities for Product, Sales, and Marketing teams.
Individual Contributor (IC) Community Functions
- High-Touch Presence: Attend and maintain a consistent, high-value presence at EMEA Industry events, Peer Groups, and external Channel communities
- Revenue Generation: Help ensure high-value prospect accounts are engaged with Huntress and brought into the sales cycle to support the revenue team
- Education & Content: Oversee and execute educational events, physical or virtual, as required, focusing on cybersecurity trends and business expansion for partners
- Partner Liaison: Develop and maintain high-value relationships with MSP owners and influential peer group leaders and industry peers, ensuring they view Huntress as a strategic partner.
- Surprise & Delight: Help design and execute creative initiatives that drive loyalty and foster deep emotional connections with our partner ecosystem.
What You Bring To The Team:
- Experience: 5+ years of experience in Community Management in the MSP Industry
- Public Presence: Strong ability to present on stage, in a boardroom, virtually, and at private dinners, etc., to confidently influence executive-level partners and MSP owners
- Domain Expertise: Deep understanding of the MSP/Channel business model and the cybersecurity landscape.
- Autonomy & Project Management: Exceptional time and project management skills; able to manage multiple complex initiatives independently.
- Travel: Ability to travel approximately 50% of the time, including international travel to the US 1-2 times per year.
What We Offer:
- 100% remote work environment - since our founding in 2015
- New starter home office set-up allowance (€480)
- Generous personal leave entitlements
- Digital monthly reimbursement (€111)
- Travel to the US 1-2 times/year for various company events
- Pension
- Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
