Why This Job is Featured on The SaaS Jobs
Learning and development roles are often treated as support functions in SaaS, but this listing frames L&D as an operating system for scale. The remit spans onboarding, manager enablement, leadership programs, and measurement, which are recurring pressure points as SaaS teams grow across functions and geographies. The emphasis on building unified frameworks and repeatable rhythms reflects a company stage where consistency and leverage matter as much as individual training sessions.
For a SaaS career, the durable value here is learning how to tie people programs to product and commercial outcomes. The role is explicitly accountable to metrics like time to productivity, retention, internal mobility, and leadership readiness, aligning L&D with the same data discipline used in SaaS growth and customer operations. Exposure to AI-enabled learning workflows also signals practical experience with automation and personalization, increasingly relevant as SaaS organizations standardize internal enablement.
This position suits an L&D practitioner who prefers systems design alongside facilitation, and who is comfortable partnering with HRBPs, functional leaders, and finance-minded stakeholders. It will appeal to someone who enjoys turning ambiguity into structures, iterating based on feedback loops, and treating learning as an ongoing product rather than a one-off program.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
We’re looking for a builder, someone who thrives on creating structure and clarity from the ground up. As our Learning & Development Specialist, you will design and deliver scalable learning systems that accelerate onboarding, deepen leadership capability, and strengthen the culture that drives Karbon’s success.
While this is a systems-builder role, we’re also looking for someone who enjoys facilitation and delivery. At its core, this role is about designing frameworks, programs, and rhythms that make learning a business driver, measured by outcomes like productivity, retention, and leadership readiness.
This is a part-time role (approximately 3 days per week)
About the Role
Design and Deliver Scalable Learning Systems
- Build a unified “Learning at Karbon” framework that connects onboarding, leadership development, and ongoing capability building
- Design programs to improve manager effectiveness and accelerate time to productivity for new hires
- Launch Karbon Manager Core, focused on coaching, feedback, and accountability
- Refresh the Emerging Leaders Program into a globally scalable, blended model with AI-enabled learning experiences
Operationalize Learning Across the Employee Journey
- Own and enhance Karbon’s Onboarding Academy, ensuring consistent, role-specific 30-60-90 day ramps
- Partner with HRBPs and functional leads to identify skill gaps and link learning to business outcomes
- Act as the learning partner to HRBPs, collaborating closely to embed development into team rhythms, talent processes, and key career moments
- Embed learning in the flow of work—searchable, self-serve, and globally accessible
Apply AI to Enhance Learning at Scale
- Use AI tools to personalize learning paths, automate delivery, and scale learning touchpoints across the employee lifecycle
- Experiment with AI-powered content generation and adaptive learning technologies to drive efficiency and engagement
- Stay up to date with L&D innovations in generative AI, and translate emerging capabilities into practical use cases at Karbon
Measure Impact and Enable Scale
- Define clear success metrics tied to productivity, internal mobility, and retention
- Track and report on learning ROI and capability uplift in partnership with Ops and Finance
- Use data and feedback loops to continuously improve program quality and adoption
Champion Culture and Leadership at Scale
- Curate experiences that reinforce Karbon’s values and ways of working
- Equip leaders with the tools, resources, and rituals to drive connection, accountability, and team performance
- Recognize internal facilitators and grow a community of learning champions
Success in this role is:
- Learning at Karbon is a unified identity across all programs within 3 months
- Managers consistently use shared frameworks for feedback, coaching, and development
- Onboarding ramp times are reduced, with measurable productivity improvements
- The Emerging Leaders Program is globally scaled and showing high engagement
- Learning outcomes are linked to retention, internal mobility, and performance metrics
- Everything we do is measurable
About You
- 6+ years of experience in L&D, talent development, or org development, ideally in SaaS or fast-scaling tech
- Data obsessed - knowing how to apply measurements to every part of the learning journey to track success beyond just surveying employees
- Proven track record designing and scaling learning programs such as leadership, onboarding, or capability frameworks
- Strong instructional design and program management skills
- Proficient with modern L&D tools, including LMS/LXP, AI-driven learning platforms, and analytics
- Talent partner, not an order taker driven to make everything you touch better
- Global mindset and ability to design inclusive, relevant learning across regions and cultures
- Commercial, pragmatic approach focused on business outcomes
Why work at Karbon?
- Gain global experience across Australia, New Zealand, UK, and Canada
- Strong benefits package including:
- Flexible Time Off with an encouraged 4 weeks use per year
- Company paid medical for you and eligible spouse/partner and dependents
- Paid dental and vision and eligible spouse/partner and dependents
- 401(k) with company matching
- Flexible Spending Account
- Up to 8 weeks paid parental leave
- Work-from-home stipend
- Work with (and learn from) an experienced, high-performing team
- A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
- Be part of a fast-growing company that firmly believes in promoting high performers from within
