Why This Job is Featured on The SaaS Jobs
This Forward Deployed Engineer, Prompt Specialist role sits at a key junction in today’s SaaS landscape: turning frontier language models into dependable product capabilities for enterprise customers. Rather than focusing purely on model research, the work centers on deployment realities like evaluation, tool integration, and measurable outcomes, which is where many AI-enabled SaaS products succeed or fail.
From a SaaS career perspective, the role builds durable experience in translating ambiguous customer needs into repeatable platform patterns. The emphasis on prompt iteration, metric definition, and agent behavior in production aligns with how modern SaaS teams operationalize AI features across multiple accounts. Exposure to cross-industry use cases also develops judgment around what generalizes, what must be customized, and how to validate performance over time.
This position is best suited to engineers who like working close to real implementations and can move between technical depth and customer context without losing rigor. It fits early-career to mid-level profiles looking to sharpen applied LLM skills while learning how enterprise delivery influences product direction. Comfort with experimentation, documentation, and pragmatic tradeoffs will matter more than a narrow specialization.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Why This Role
This role offers a rare opportunity to shape how enterprises securely harness the power of AI in mission-critical environments. Acting as the bridge between our North platform and enterprise engineering teams, you’ll guide a talented group of engineers to deliver cutting-edge, scalable agentic AI solutions to clients in sectors like finance, healthcare, and telecommunications. Our customers include global leaders such as RBC, Dell, and LG CNS.
In this role, you will:
Tool Development & Evaluation: Collaborate with clients to refine custom tools and conduct rigorous evaluations to ensure alignment with their objectives.
Core Agent Development: Contribute to defining and shaping core agents for out-of-the-box (OOTB) deployment on Cohere’s North platform, driving innovation in agent capabilities.
Customer-Centric Solutions: Deeply understand customer business needs, then design and build tailored agents that deliver measurable improvements to their operations.
Metric-Driven Collaboration: Partner directly with customers to define and track key metrics. Quality, efficiency, and accuracy— ensuring agents meet and exceed their goals.
You may be a fit if:
Proven Experience: Track record of deploying LLM-powered agents in production environments, with a focus on scalability and real-world impact.
Enterprise Passion: Enthusiasm for solving complex challenges in enterprise settings through agent-based solutions.
Cross-Industry Collaborator: Thrive in collaborative environments, bringing diverse perspectives and knowledge from varied industries to drive innovation.
Technical Versatility: Comfortable operating at the intersection of software engineering and machine learning, bridging technical and business needs.
Analytical Foundation: Background in analytics, NLP, or related fields.
Experience Level: 0–5 years of professional experience, with a growth mindset and eagerness to shape the future of AI-driven agents.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
Full-Time Employees at Cohere enjoy these Perks:
🤝 An open and inclusive culture and work environment
🧑💻 Work closely with a team on the cutting edge of AI research
🍽 Weekly lunch stipend, in-office lunches & snacks
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for up to 6 months
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
✈️ 6 weeks of vacation (30 working days!)
