Why This Job is Featured on The SaaS Jobs
This Internal Airtable Solutions Engineer role sits at an increasingly important junction in SaaS: using a modern platform to run the business itself. Rather than building customer-facing features, the focus is on operational systems across G&A, where internal tooling choices directly shape how efficiently a SaaS company executes. The emphasis on AI-first workflows also reflects a broader shift in SaaS operations toward automation and rapid iteration inside core business processes.
From a SaaS career perspective, the work develops fluency in how product-led platforms become enterprise-grade systems of record. Owning internal applications, integrating via APIs, and translating stakeholder needs into durable workflows builds transferable skills across RevOps, BizOps, and internal platform engineering. The requirement to create demos and enablement materials adds a valuable layer: communicating technical outcomes in ways that support adoption, a recurring challenge in SaaS environments.
This position is best suited to an experienced builder who enjoys ambiguity, systems thinking, and cross-functional delivery. It aligns with professionals who like pairing hands-on implementation with internal consulting, and who are comfortable balancing reliability with experimentation. It also fits someone motivated by making other teams more effective through practical automation and clear operational design.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Join the Airtable for Airtable team as an Internal Solutions Engineer and play a pivotal role in shaping how we leverage our own platform to drive operational excellence across G&A systems. This is a unique opportunity to build and deliver AI-first Airtable solutions that streamline internal processes, experiment with new features, reduce software costs, and set the standard for our customers. You’ll own and develop critical business applications, lead cross-functional projects, and create impactful demo materials—all while deepening your expertise and inspiring others to do the same.
What you'll do
- Build, own, and maintain critical internal business applications in your first year, supporting additional applications as needed
- Design and implement AI-first solutions to drive operational efficiency and reduce software costs
- Create and deliver demo bundles and sales assets for each application
- Develop and showcase at least one new AI use case per month within your applications
- Lead cross-functional projects, collaborating with stakeholders to gather requirements and deliver impactful solutions
- Train and up-level internal teams on Airtable best practices and advanced features
- Provide product and design feedback to improve Airtable’s offerings
- Develop internal and external demo materials, including video content
- Deepen operational understanding of supported business processes and drive continuous improvement
Who you are
- 8+ years of IT Engineering or hands-on technical operations experience
- Experienced Airtable builder with integration development and/or hands-on technical operations background
- On the cutting edge of all things AI, with proven experience implementing AI into business workflows
- Skilled in gathering user requirements, developing custom business solutions, and managing distributed systems
- Proficient in database design best practices and project management
- Demonstrated success working in cross-functional teams and customer-facing environments
- Strong systems thinker with the ability to navigate complexity and prioritize effectively
- Exceptional visual, written, and verbal communication skills; able to distill complex topics into actionable summaries
- Experienced in creating video content or demo materials and delivering training or enablement
- Familiar with modern software development lifecycle practices (Scrum, Kanban, Lean, or other agile methodologies)
- Capable of writing shell, Python, or JavaScript code to interface with APIs and set up automation
- Naturally curious, entrepreneurial, and eager to learn and inspire others
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
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If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Formand let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
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