Why This Job is Featured on The SaaS Jobs
This Senior HR Generalist remit stands out in SaaS because it sits at the intersection of people operations and operational scale across multiple countries. Supporting 450+ employees across Germany, Romania, Spain, and the UK signals a mature regional footprint where consistency, compliance, and employee experience become core operating levers rather than ad hoc support. The emphasis on HRIS accuracy, reporting, and lifecycle process ownership reflects how SaaS companies increasingly run HR with the same rigor applied to product and revenue operations.
For a SaaS career, the role builds durable capability in designing repeatable processes that hold up across geographies, systems, and audit expectations. Exposure to EMEA-wide lifecycle programs, payroll controls, and cross-functional stakeholder work develops a toolkit that transfers well to other subscription businesses managing distributed headcount. The mix of employee relations, metrics, and workflow automation also aligns with the broader shift toward data-informed People Ops in SaaS.
This position best fits an HR generalist who prefers hands-on ownership and structured problem solving, and who is comfortable balancing employee-facing work with operational detail. It suits someone ready to act as a regional point of reference while contributing to global HR projects and shared standards.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
We are looking for an experienced Senior HR Generalist to join the HR EMEA team. Together, we look after 450+ employees in Germany, Romania, Spain and the UK. In this role, you will be responsible for administering and optimizing HR processes throughout the entire employee lifecycle, from onboarding to offboarding. You will play a key role in enhancing employee experience, supporting employee relations, and ensuring compliance with labor regulations. This position requires a hands-on approach, the ability to multi-task in a fast-paced environment, and a commitment to driving impactful HR initiatives.
Location - Berlin, Germany
What You’ll be Doing
Serve as the reliable and trusted HR contact for employees, managers and stakeholders, to offer clear guidance, solve challenges with care, and help people feel connected and supported
Oversee the entire employee lifecycle, from onboarding to offboarding, including contract & employer letter management, absence and parental leave administration
Liaise with immigration, customs, financial authorities (case coordination)
Lead EMEA-wide lifecycle processes
Manage disciplinary ER matters: sickness patterns, documentation, probation, performance process support
Maintain HRIS databases and ensure accuracy in employee records
Build and maintain HRIS data quality frameworks
Prepare HR metrics and reporting for leadership
Support preparation for financial audits, compliance reviews
Support payroll processes and ensure compliance with compensation, deductions, and benefits. This includes audits, catching discrepancies earlier and consistency improving controls and process
Lead People Ops improvement initiatives (workflow automation, documentation, templates)
Ensure scalable multi-country HR processes
Act as subject matter expert for assigned domains (e.g., HRIS, payroll, on/offboarding, immigration)
Contribute to global HR projects and strategy, ensuring alignment with our HR OKRs
- Other duties as needed
About You
Bachelor’s degree preferred
4-7 years’ experience in HR Operations or Generalist roles
Extensive multi-country experience Proven ability to handle complex and sensitive HR matters
Strong interpersonal and relationship building skills
Exceptional attention to detail, with the ability to work autonomously and be self-motivated
Deep knowledge of German labor law
Good awareness of or willingness to learn additional EMEA labor law (ES/UK/RO)
Ability to prioritize and manage volume & complexity
- Analytical thinking, data handling confidence & proactive problem-solving
Excellent communication and stakeholder management
Customer service mindset
End-to-end process ownership
Fluent in English & German, Romanian or Spanish would be a plus
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
Grow personally and professionally with one of the fastest growing companies
Enjoy your lunch covered by NinjaOne 3 times/week at the office
Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international and intercultural workforce
Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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