Why This Job is Featured on The SaaS Jobs
This Staff Backend Engineer role sits in the kind of SaaS environment where platform depth matters: a data-focused division inside a product that analyzes customer interactions at scale. The emphasis on building high-performance services, cloud-native systems, and APIs points to a mature SaaS product with complex data flows and reliability expectations, rather than a single-feature application.
From a SaaS career perspective, the work maps to durable platform responsibilities that transfer across enterprise software: designing systems for scale, shaping architecture over multiple teams, and making technical choices that affect product velocity and operational stability. The remit also touches cross-functional collaboration with product and go-to-market stakeholders, which is a common inflection point for senior engineers moving from feature delivery into broader business-impact engineering.
This role best fits an experienced backend engineer who prefers operating at the systems and architecture layer, and who is comfortable guiding technical direction through influence and mentorship. It will suit someone who enjoys ambiguous, high-leverage problems, values strong engineering fundamentals in Java and cloud environments, and wants scope that extends beyond a single team’s backlog.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Staff Software Engineer - Data Division
Want to tackle complex technical challenges, lead innovative solutions, and shape the future of our product? As a Staff Software Engineer at Gong, you will play a pivotal role in revolutionizing how companies understand their customer interactions. You will be instrumental in designing and leading the development of scalable systems, working with cutting-edge technologies, and collaborating with cross-functional teams across the organization to solve high-impact problems.
As a Staff Software Engineer, you will:
- Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies.
- Provide technical leadership and mentorship to other engineers, guiding them in best practices and architectural decisions.
- Drive the architectural vision and strategy for complex systems, ensuring scalability, reliability, and maintainability.
- Explore and integrate new technologies, APIs, and methodologies, including AI and ML capabilities.
- Collaborate with internal teams (Product, GTM, and R&D groups) and external stakeholders to develop tailored solutions.
You should apply if you have:
- 12+ years of backend software development experience, with a strong foundation in Java and Spring Boot.
- 4+ years of experience as a staff / principal engineer, preferably in an enterprise SaaS environment, leading cross-functional and cross-feature initiatives.
- Proven experience in leading technical projects and mentoring engineers.
- Extensive experience developing and maintaining large-scale, cloud-based web applications.
- A creative problem-solving mindset and a passion for researching technologies.
- A Bachelor's degree in Computer Science, Engineering, or a related field (preferred).
- Excellent communication skills and a team-oriented mindset, with strong verbal and written proficiency in English.
- A collaborative approach, enjoying regular interaction with a diverse range of stakeholders.
*We operate in a flexible hybrid work model.
What makes Engineering at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.” For our engineers, it means it's not just about writing code. You are involved and able to influence the entire process to create the best product.
If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay—fill in your application details. Who knows, maybe there’s a Gongster in you!
About us
Gong transforms revenue organizations by driving business efficiency, revenue growth, and improved decision-making. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand, and act on all customer interactions in a single, integrated platform. Thousands of companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently.
Here at Gong, we encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us flexibility, autonomy, positive work relationships, and effective work habits.
If these considerations are important to you when choosing a workplace, we'd love to see you with us.
To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.
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