Why This Job is Featured on The SaaS Jobs
This Sales Operations Specialist role sits at the operational core of a SaaS revenue engine, supporting multiple field functions while coordinating with Finance, Legal, GTM Systems, and Engineering. In subscription businesses, the quality of process and data often determines forecasting accuracy, deal velocity, and customer expansion outcomes. The remit here reflects that reality, with emphasis on removing friction across the full sales org and maintaining system integrity in Salesforce.
For a SaaS career path, the role offers durable exposure to how revenue teams actually run: translating commercial intent into workflows, documentation, tooling, and measurable performance. The cross-functional nature is particularly relevant in SaaS, where pricing, contracting, and product constraints regularly surface inside the sales cycle. Experience improving automation, resolving escalations, and reinforcing data standards tends to transfer well into broader RevOps, GTM systems, or commercial operations roles.
This position is best suited to someone who prefers structured problem-solving and can act as a reliable point of coordination when priorities compete. It will likely appeal to operators who enjoy balancing frontline support with longer-horizon process refinement, and who want a role anchored in execution rather than quota-carrying sales.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Reports to: Manager, Sales Support
Location: Remote Ireland
Compensation Range: €52,000 - €62,000 base plus bonus and equity
What We Do:
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
What You’ll Do:
We are seeking a highly detail-oriented, process-driven, and proactive Sales Operations Specialist. Your primary focus will be supporting the full sales organization—including SDRs, AEs, CAMs, and SEs—by helping remove obstacles, providing operational guidance, and enabling teams to operate efficiently. Collaborating with Sales, Finance, GTM Systems, and Engineering, you’ll help optimize workflows, improve efficiency, resolve escalated issues, and maintain smooth communication across departments. You will serve as a linchpin to ensure the sales organization runs effectively and can deliver results.
Responsibilities:
Sales Operations Support:
- Serve as a frontline resource for the sales organization, addressing questions, resolving issues, and helping unblock challenges
- Support SDRs, AEs, CAMs, and SEs in achieving goals through operational guidance and cross-functional collaboration
- Partner with RevOps leadership to identify operational bottlenecks and implement solutions
Process Optimization & Documentation:
- Document, maintain, and optimize sales operations workflows to ensure clarity, efficiency, and consistency
- Identify opportunities for process improvements to help the sales team operate more effectively
- Assist with the implementation of tools and automation to streamline workflows and reduce manual effort
Cross-Functional Collaboration:
- Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
- Support training initiatives for the sales organization on tools, processes, and best practices
- Ensure accurate data and operational processes are maintained across the sales organization
- Assist with sales technology implementations and enhancements
What You Bring To The Team:
Experience:
- 3 + years in sales operations, sales support, or a related field supporting revenue-generating teams
- Experience with Salesforce
Skills:
- Strong attention to detail and commitment to process accuracy
- Maintain sales data integrity, reporting, and performance metrics
- Proficiency with Microsoft Excel / Google Sheets and other reporting tools
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of sales workflows and operations best practices
Nice to Have:
- Experience with Distribution and Reseller sales support
What We Offer:
- 100% remote work environment - since our founding in 2015
- New starter home office set-up allowance (€480)
- Generous personal leave entitlements
- Digital monthly reimbursement (€111)
- Travel to the US 1-2 times/year for various company events
- Pension
- Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
