Why This Job is Featured on The SaaS Jobs
Compliance and Trust and Safety work is becoming a core discipline in SaaS, especially for platforms that sit close to payments, payroll, or other regulated workflows. This role stands out because it is positioned in compliance operations rather than pure policy, suggesting day to day ownership of how risk controls function inside a productled environment. The remit spans investigations, monitoring, and cross functional input into product decisions, which is increasingly where SaaS risk programs deliver leverage.
From a SaaS career perspective, the role builds fluency in operationalizing frameworks at scale, translating regulatory expectations into repeatable processes, and using data to detect patterns that matter to the business. Experience designing dashboards and governance paths is portable across SaaS companies that need measurable controls, clear escalation, and audit ready documentation. Exposure to fraud prevention and the mention of AI usage also signals modern tooling expectations in compliance teams.
This position tends to fit professionals who enjoy structured problem solving, high attention to detail, and influencing through process design rather than authority. It also suits someone who wants to work closely with product and operations partners, balancing investigative work with longer horizon control improvements within a SaaS context.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Hi, Future Homie!
At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.
We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?
📍Your Impact Starts Here
Join our Trust & Safety team as a Senior Compliance Operations Specialist, where you'll be pivotal in enhancing our compliance framework and mitigating operational risks. This role demands a proactive approach to risk management, fraud prevention, and compliance within a fast-paced fintech environment. As an expert in compliance, you will play a crucial role in safeguarding our operations and products against emerging risks and regulatory challenges.
These are the key ways you’ll contribute and create impact in this role:
Enforce and help develop robust compliance & risk management policies & protocols tailored to different product offerings.
Collaborate closely with product teams to weave compliance and risk mitigation strategies into product design and operations.
Conduct thorough investigations, documenting findings and implementing preventive solutions.
Craft and continuously update comprehensive risk management documentation, ensuring they meet regulatory and company standards.
Design and oversee the maintenance of dashboards for real-time risk monitoring and reporting to key stakeholders.
Develop governance frameworks and define clear escalation paths for compliance & risk-related issues.
Lead cross-functional initiatives to plug compliance & risk exposures and enhance operational resilience.
Analyze and optimize the intersection of operational processes and compliance & risk controls to eliminate inefficiencies.
Maintain a pulse on fintech industry trends to keep our compliance and risk prevention protocols cutting-edge.
🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:
3+ years of experience in compliance, risk management, operations, or a closely related field within fintech or a regulatory-heavy environment, with at least 1 year being in a compliance-intensive role
Advanced understanding of compliance systems and frameworks in the financial services sector.
Demonstrated ability in self-starting projects and leading operational improvements with a keen eye for detail and high standards for process precision.
Excellent organizational and project management skills, capable of prioritizing effectively amongst competing needs.
Strong analytical skills with proficiency in data analysis and pattern identification.
Exceptional problem-solving abilities with a continuous improvement mindset.
Previous experience leveraging AI in compliance management or fraud detection/mitigation
🤝 The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.
💡 Be Customer Obsessed – Solve problems with empathy and creativity.
⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day.
🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
🏆 Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
🏅 Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.
What We Offer
💰 Ownership & Financial Security: Stock options + 401(k) with 4% match
🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
⏰ Flexible Time: Unlimited PTO (salaried) + company holidays
👶 Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
🛡️ Protection Plans: Life insurance + short/long-term disability coverage
🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days
💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesdays and Wednesdays are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.
What to Expect During the Interview Process
Meet the Talent Acquisition team
Meet the Hiring Manager, Laura H.
Participate in a Talent Showcase
Meet Cross-functional Partners
Background Check + Offer Stage
Welcome to the team, Homie 🎉
💜 Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!
Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
👋 Hey, We’re Homebase
Unstoppable teams start here.
Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 100,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2.5+ million workers—and we’re just getting started.
At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.
