Why This Job is Featured on The SaaS Jobs
This Social Media Manager role stands out in SaaS because it treats social as a strategic surface area for brand, product narrative, and community, not just distribution. The remit spans platform strategy, content development, and direct engagement, which is especially relevant for B2B SaaS where credibility and clarity often shape how buyers discover and evaluate a category.
For a long-term SaaS career, the work builds durable marketing skills that transfer across product-led and sales-led motions. Owning an editorial calendar, iterating based on performance signals, and translating platform changes into practical adjustments mirrors the measurement culture common in subscription businesses. Exposure to employer branding and thought leadership also provides a view into how SaaS companies communicate expertise and attract talent alongside demand generation.
This position is best suited to someone who prefers end-to-end ownership with frequent cross-functional collaboration, balancing creative execution with analytical follow-through. It fits a mid-career social practitioner who wants deeper experience in B2B or technology contexts and is motivated by refining a brand voice in public, responding in real time, and continuously improving output based on results.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Turn conversations into brand impact
How do you turn everyday conversations into meaningful brand moments? As our Social Media Manager, you’ll shape Coveo’s voice across social platforms, connecting our story, our people, and our technology with the audiences that matter most.
You’ll sit at the intersection of brand, content, and community, owning our social presence end to end while collaborating closely with marketing, communications, and creative teams to amplify Coveo’s reach and relevance.
As our Social Media Manager, you will:
Own and execute Coveo’s social media strategy across key platforms (LinkedIn, Instagram, and others).
Plan, create, publish, and optimize engaging content aligned with brand, product, and employer branding initiatives.
Manage the editorial calendar, ensuring consistency, quality, and timely execution.
Monitor performance, analyze results, and translate insights into actionable improvements.
Actively engage with our community, responding to comments and fostering meaningful interactions.
Stay on top of social trends, platform updates, and best practices to keep Coveo ahead of the curve.
Here is what will qualify you for the role:
3-5yrs experience managing social media channels for a brand or organization.
Strong content creation skills, with an eye for storytelling and brand voice.
Experience using social media management and analytics tools.
Excellent communication skills and the ability to collaborate across teams.
What would make you stand out:
Experience in business-to-business or technology environments.
Comfort working with data to inform creative decisions.
Experience supporting employer branding or thought leadership initiatives.
A strong sense of curiosity and creativity.
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
