Why This Job is Featured on The SaaS Jobs
Why this Role is Featured on The SaaS Jobs
This Lead Product Designer role sits at the intersection of SaaS product design and AI deployment in a regulated, high-stakes domain. Within the SaaS ecosystem, Health AI work stands out because product decisions must account for trust, safety, privacy, and reliability alongside usability. The listing signals a design function that influences product direction, not only interface execution, which is increasingly important as AI-first SaaS products mature beyond experimentation.
From a SaaS career perspective, the remit offers exposure to end-to-end product shaping, from early concepts through shipped experiences, with an explicit link to research and cross-functional partnership. That combination is valuable for designers aiming to build fluency in how SaaS products evolve when underlying capabilities change quickly, and when user needs span multiple segments. Experience contributing to a design system also translates well across SaaS organizations that prioritize consistency at scale.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
OpenAI’s charter calls on us to ensure the benefits of AI are distributed broadly and safely. Our Health AI team focuses on expanding access to high-quality medical expertise and aims to set a high standard for deploying AI responsibly in high-stakes domains.
Improving health will be one of the defining impacts of AGI. Today, millions of people lack access to reliable medical information, and clinicians around the world face increasing time and resource constraints. We are building AI systems like ChatGPT Health and OpenAI for Healthcare that support patients, clinicians, and health workers, while meeting the highest standards for safety, reliability and privacy.
About the role:
We are seeking an experienced product designer to craft the healthcare product experiences of today and tomorrow. Design plays a critical role here. You’ll create products that are easy to use, beautiful, and push the boundaries of what’s possible to enable the healthcare system to deliver better care and hundreds of millions of people to lead healthier lives. You’ll help chart our course into the future, shaping our product direction and design culture.
In this role, you will:
Contribute to the overall design and product direction of OpenAI products.
Design and ship high-quality products and improvements, from early concepts to high-fidelity prototypes and visuals.
Partner closely with engineering, product management, AI research, and design peers to define both long-term strategy and short-term tactics.
Engage in user research to better understand our users (patients, clinicians, consumers that want to improve their health) and refine our products.
Contribute to and evolve our design system.
Help establish our design culture and grow our team.
Take ownership of ambiguous problems and drive them to practical, high quality solutions.
You might thrive in this role if you:
Are deeply motivated by improving health outcomes and expanding access to medical expertise.
Have 8+ years of experience shipping larger scale software products.
Have a portfolio showcasing strong UX, UI, and interaction design skills, with a high bar for quality and craft.
Love thinking through complex interaction design problems.
Possess impactful communication and storytelling skills.
Enjoy tackling ambiguous problems and shaping them into a clear vision.
Get excited about being immersed in the AI research process and defining how AI-first products should look and behave.
Bonus if you have:
Prior experience with health-related products.
Experience building compliant or regulated products (healthcare, enterprise, finance or similar).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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