Why This Job is Featured on The SaaS Jobs
Genesys is a scaled SaaS and cloud platform business where finance work is tightly coupled to operating levers rather than one off projects. This role sits in Strategic Finance supporting HR and Facilities, a vantage point that is increasingly important in subscription businesses where headcount planning, capacity, and unit economics shape the ability to invest across product, go to market, and customer operations.
For a SaaS finance career, the position builds durable experience in planning cycles, variance narratives, and executive level reporting that translate across public and late stage private software companies. Partnering with functional leaders on headcount and non labor spend develops the habit of linking budget decisions to outcomes, while exposure to forecasting tooling and data consistency work reinforces the systems mindset needed as SaaS organizations mature their FP&A and reporting stack.
This is best suited to a hands on finance professional who prefers being embedded with non finance stakeholders and owning recurring cadences from close through forecast. It will appeal to someone who values structured analysis, clear communication, and process improvement, and who wants to grow into a broader business partnering track within a cloud software environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
The Strategic Finance team at Genesys partners with senior leadership to drive financial planning, forecasting, and performance analysis across the company. We lead the annual budgeting process, long-range planning, and executive reporting, delivering insights that support Genesys’ strategic priorities.
This Strategic Finance Manager role will support the HR & Facilities organizations and serve as a key finance partner to business leaders, including close collaboration with the Chief People Officer. The role is ideal for a hands-on finance professional who enjoys owning core planning processes, delivering high-quality analysis, and growing as a strategic business partner.
Responsibilities:
Act as the day-to-day finance partner for HR & Facilities leaders, supporting financial decision-making through analysis and insight.
Own the budgeting and forecasting processes for headcount, payroll, benefits, and non-labor expenses.
Partner with HR, Facilities, and business leaders to support execution of functional plans and initiatives.
Prepare monthly and quarterly variance analyses, financial bridges, and management presentations for senior leadership.
Support executive and investor-facing reporting by providing accurate and timely financial analysis.
Perform month-end close activities, including accrual preparation and coordination with accounting.
Ensure accuracy and consistency of financial data across multiple sources and systems.
Identify opportunities to improve, streamline, and automate reporting and forecasting processes.
Support ad-hoc analyses and projects to inform leadership decisions.
Qualifications & Skills:
Required
Bachelor’s degree in finance, Accounting, or a related field.
Experience in corporate finance, consulting, or accounting environments.
Strong Excel and financial modeling skills.
Ability to analyze data, identify trends, and communicate insights clearly.
Strong attention to detail and commitment to high-quality outputs.
Effective communication and collaboration skills with both finance and non-finance partners.
Preferred
Experience supporting HR, Benefits, Payroll, or Facilities functions.
Exposure to SaaS or Cloud-based business models.
Experience with financial planning, ERP, and reporting tools (e.g., Adaptive, Workday).
Familiarity with business intelligence tools such as Tableau or Power BI.
#LI-Remote
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$105,100.00 - $184,900.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
