Why This Job is Featured on The SaaS Jobs
This Senior Salesforce Administrator role sits at the operational core of a SaaS business, where Salesforce is more than a CRM and functions as the system of record for revenue workflows and customer lifecycle data. The remit spans configuration, support, and platform improvement, indicating a mature Salesforce environment with multiple stakeholder groups and a steady stream of production issues and enhancement requests.
For a SaaS career, the role builds durable expertise in the mechanics that keep go to market teams effective: governance of permissions and security, automation patterns in Flow, data quality discipline, and reporting that supports decision making. Exposure to managed packages and integrations such as HubSpot and CPQ also maps closely to common SaaS stacks, developing an understanding of how lead to cash processes are stitched together across systems.
This position tends to suit an administrator who prefers structured problem solving and ownership of platform reliability, balancing ticket driven support with iterative optimization. It also fits someone comfortable translating business requirements into maintainable configurations, documenting decisions, and guiding adoption through training and release awareness, rather than focusing primarily on custom development.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Senior Salesforce Administrator
Location: Remote, USA
Employment Type: Full-Time
Compensation: $78,500.00 – $98,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
The Senior Salesforce Administrator is responsible for the configuration, support, maintenance, and improvement of OneStream’s Salesforce platform. This role will partner closely with business stakeholders to understand requirements and deliver solutions that enhance productivity, streamline processes, and ensure data integrity across the system. This person will serve as a Subject Matter Expert for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Salesforce administrator will perform several activities related to user provisioning, account and contact management, and several other day-to-day activities.
Primary Duties and Responsibilities
- Perform user management activities, including the onboarding and offboarding of users, as well as the assignment of permission sets, profiles, and other settings.
- Provide Tier-1 and Tier-2 support for Salesforce-related issues, including the management and resolution of user-submitted issues using OneStream’s ticketing systems.
- Develop and maintain process documentation, support documentation, and other artifacts required to support the Salesforce platform.
- Handle day-to-day configuration tasks, including page layouts, fields, record types, workflows, validation rules, and process automations (Flow Builder).
- Support various external-facing processes related to account and contact management.
- Ensure data accuracy and cleanliness through regular audits and data de-duplication.
- Establish methods / process to continuously monitor platform health and performance.
- Import, update, and maintain large data sets using tools like Data Loader and Data Import Wizard.
- Create and maintain reports and dashboards for business leaders.
- Assist with the support and maintenance of maintenance of various managed packages and integrations, such as HubSpot, CPQ, and more.
- Monitor platform health and performance.
- Manage releases, updates, and integrations with other systems.
Required Education and Experience
- 5+ years experience administrating the Salesforce platform.
- Salesforce Administrator Certification.
- Strong understanding of Salesforce core objects, security model, and automation tools.
- Experience working with Sales Cloud.
- Experience with various service management processes, such as Incident and Change Management.
Preferred Education and Experience
- Experience with Salesforce CPQ configuration, as well as other 3rd party integrations.
- Experience with agile development methodologies and tools (e.g. Jira).
- Additional Salesforce certifications (e.g., Advanced Admin, CPQ Specialist, Platform App Builder).
- Familiarity with API integrations, middleware, or tools like Workato.
Knowledge, Skills, and Abilities
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Proactive, organized, and able to manage multiple priorities.
- Strong analytical skills.
Who We Are
OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.
Why Join The OneStream Team
- Transparency around corporate structure, salary, and benefits
- Core value of customer success
- Variety of project work (not industry-specific)
- Strong culture and camaraderie
- Multiple training opportunities
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
- Excellent Medical Plan
- Dental & Vision Insurance
- Life Insurance
- Short & Long Term Disability
- Vacation Time
- Paid Holidays
- Professional Development
- Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
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