Why This Job is Featured on The SaaS Jobs
This Director, Product Design role sits at the intersection of two major SaaS shifts: enterprise platforms becoming the delivery layer for AI capabilities, and regulated knowledge-work domains adopting software as a core operating system. The listing signals a product with broad adoption and a growing surface area, where design decisions have to translate complex, high-stakes workflows into consistent, trustworthy experiences.
For a SaaS design leader, the career leverage comes from operating across multiple product pillars while shaping how design contributes to measurable outcomes. Work like evolving design standards, guiding multi-team execution, and partnering tightly with Product and Engineering maps directly to the skills required in modern SaaS organizations that scale through platform cohesion, not isolated features. The emphasis on end-to-end workflows also builds transferable expertise in systems thinking, interaction patterns, and governance that applies across enterprise SaaS categories.
This role is best suited to a senior design manager who prefers ambiguous problem spaces and is comfortable making trade-offs that affect roadmap delivery and quality. It will fit someone who enjoys building operating models, developing other leaders, and representing design in executive-level decisions, while staying grounded in customer context and product strategy.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We’re looking for a Director of Product Design to lead design at a company-wide level. This is a senior leadership role responsible for multiple product areas and the evolution of Harvey’s design organization as a whole.
You’ll operate as a strategic partner to Product, Engineering, and company leadership—owning how design contributes to business outcomes, customer trust, and long-term product vision. You’ll set direction, develop leaders, and ensure Harvey ships cohesive, high-quality experiences as our surface area and ambition grow.
You will be responsible for innovating and delivering unprecedented experience across end end-to-end user experiences of complex, multi-step workflows—where clarity, speed, and trust are non-negotiable. Your work will directly influence how thousands of lawyers reason, draft, and decide with AI.
As leader, you will be a foundational member on the Design leadership team, and embody strong operations and communications skills that guide the team to build great products anchored in real user needs. You will define best practices, design for challenges both big and small, and lay the foundations for our product for years to come.
You’ll report to VP Design at Harvey and have company-wide impact to how our product, team, and culture scale.
What You'll Do
Strategy owner & influencer with strong product sense:
Own and drive design strategy across multiple product pillars, ensuring a cohesive, high-quality end-to-end experience., in close partnership with Product and Engineering leadership. Identify new problems and opportunities rooted in user problems, working intimately with user research and data to propose paths forward
For roadmap delivery, navigate trade-offs across scope, quality, and speed while maintaining a high bar for craft and outcomes. Proactively identify risks, unblock teams, and drive alignment across functions to ship high-quality work.
Craft Excellence
Define and champion what “great” looks like for AI-powered professional workflows at Harvey.
Set and maintain the craft bar across interaction design, systems thinking, content, and visual execution.
Lead your teams to define bold product bets—especially where AI meaningfully changes how work gets done. Translate complex technical capabilities into simple, trustworthy, and intuitive user experiences that is world-class AI design
People manager:
Own org design, resourcing, and prioritization across multiple teams and initiatives.
Build, lead, and grow a team of senior product designers with strong craft, systems thinking, and product instincts.
Drive strategic, visual and systems-oriented feedback for end-to-end flows and experiences to ensure they are simple and delightful
Champion process improvements that streamline team workflows, governance models, and cross-team collaboration, ensuring your domain/pillar scales efficiently.
Organizational leader:
Partner with design, product, and engineering leaders to evolve Harvey’s design culture, processes, and operating model.
Establish best practices for decision-making designing AI-powered products in high-trust, high-stakes environments.
Partner closely with Design Ops, Research, Product Ops, and Engineering leadership to improve how teams work together.
Represent design in high-stakes conversations with executive leadership.
What You Have
10-12+ years of experience in Product Design, with 7+ years directly managing product designers.
Experience designing and shipping AI-powered or highly technical products across multiple product areas or a large platform.
A strong portfolio demonstrating design leadership of high craft, complex products from concept through launch, with clear impact on users and the business.
Excellent judgment—you know when to go deep, when to delegate, and when to push.
Proven experience leading design strategy and execution in close partnership with senior Product and Engineering.
Demonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces with velocity
Strong product instincts—you can zoom out to strategy and zoom in to details with equal confidence.
Deep commitment to growing people and raising the craft bar across a team.
Comfort operating in fast-moving environments with evolving priorities.
Exceptional communication skills and the ability to influence senior stakeholders.
A growth mindset, resilience, and a bias toward learning through doing.
Strong people leadership instincts with a bias toward clarity, empathy, and accountability.
Compensation
$213,000 - $288,000 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
