About the Role
We’re looking for a Senior Product Designer to lead complex design initiatives and play a critical role in shaping high-quality, customer-centered experiences across Karbon’s product.
As a senior individual contributor, you’ll operate with a high degree of autonomy—defining problems, exploring solutions, and delivering well-crafted designs end-to-end. You’ll partner deeply with Product and Engineering, influence standards and quality beyond your own work, and help elevate the overall design practice through mentorship and example.
Key responsibilities
- Own and drive complex product design work: Lead design for medium-to-large initiatives from discovery through delivery, translating ambiguous problem spaces into clear, effective solutions that balance customer needs, business goals, and technical constraints.
- Create AI-enabled experiences: Contribute to the design of AI-powered features that build trust, user confidence, and long-term value for customers.
- Partner deeply with Product and Engineering: Work closely with Product Managers and Tech Leads as a core triad partner—shaping problem definitions, exploring solution options, and making informed trade-offs throughout the product development lifecycle.
- Deliver high-quality, scalable design solutions: Produce concepts, flows, prototypes, and detailed designs that demonstrate strong interaction design, visual polish, and systems thinking—ensuring consistency and quality across the product experience.
- Advocate for the customer experience: Ground your work in a strong understanding of accounting firms by incorporating research, insights, support data, and customer feedback to ensure we’re solving the right problems in the right way.
- Contribute to design systems and standards: Apply and evolve Karbon’s design principles and systems, identifying opportunities to improve consistency, efficiency, and scalability without compromising quality.
- Model strong design craft and critique: Participate actively in design reviews—both giving and receiving thoughtful, constructive feedback—and help foster a culture of high standards, curiosity, and continuous improvement.
- Apply AI to improve design efficiency: Think AI-first, embracing AI tooling, prototyping and experimentation to increase design efficiency and innovation.
- Mentor and support other designers: Provide guidance and informal mentorship to less experienced designers, helping them grow their skills, confidence, and impact through feedback, collaboration, and example.
What we’re looking for
- 6–8+ years of experience in product design, ideally within B2B SaaS or complex product environments
- Strong portfolio demonstrating end-to-end design thinking, interaction design, visual craft, and problem-solving across complex systems
- Proven ability to work autonomously on ambiguous problems and drive work forward with clarity and ownership
- Excellent collaboration and communication skills, with experience partnering closely with Product and Engineering
- Comfort balancing strategic thinking with hands-on execution
- Experience contributing to or working within established design systems
- Passion for high-quality, customer-centered design and continuous improvement
Bonus:
- Experience designing for vertical SaaS, professional services, or accounting-adjacent products
- Exposure to designing AI-enabled product experiences
Why Work at Karbon?
- Gain global experience across USA, New Zealand, UK, and Canada
- 4 weeks annual leave plus 5 extra "Karbon Days" off a year
- Flexible working environment
- Work with (and learn from) an experienced, high-performing team
- Be part of a fast-growing company that firmly believes in promoting high performers from within
- A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
- Generous parental leave
