We are seeking a player-coach style Senior Manager of Talent Acquisition to own and elevate our global recruitment function. This is an owner-operator role: you will lead by example, personally closing roles, while managing a small team of recruiters and overseeing operational excellence across all open roles. Reporting to the VP of People, you will continuously refine how recruitment operates at Karbon - from candidate experience to process optimization, reporting, and AI integration. We are currently prioritizing applications from candidates based in: Chicago, IL - Bangor, ME - Denver, CO - New York City, NY
At the core, this role needs someone who:
- is obsessed with data and making recruitment more scientific
- a stickler for attention to detail
- a true talent partner not an order taker
- thinks AI-first and constantly look for ways to use AI to improve efficiency and delivery.
About the Role:
Full-Cycle Recruitment Leadership (Hands-On)
- Personally manage full-cycle recruiting for roles across the business, particularly in the US, Canada, and the Philippines.
- Comfortable owning every aspect of recruitment from opening/posting the role to scheduling, sourcing and offer negotiation.
- Build and execute sourcing strategies, drive best-in-class candidate experience, and close top-tier talent.
- Be the benchmark for recruiting excellence, modeling the behaviors and quality you expect from the team. Starting with world-class intake for all roles.
Team Oversight, Coaching & Quality Assurance
- Lead a small team, providing day-to-day coaching, guidance, and unblock support.
- Review open roles, candidate pipelines, and recruiter output regularly to ensure quality, consistency, and urgency. Creating and managing against targets like InMails sent, time-to-fill, offer acceptance rate etc.
- Set clear expectations, elevate recruiter capability, and create a culture of accountability and ownership to a scientific, repeatable, scalable format where we use data effectively to drive success.
Systems, Reporting & Process Optimization
- Own all recruiting data and reporting, leveraging Greenhouse to its fullest capacity to deliver on proactive insights, track trends report frequently and drive a more scientific approach to how we report and act on data.
- Report on metrics like time-to-hire, candidate pipeline health, and recruiter performance.
- Continuously refine recruiting processes for speed, quality, DEI outcomes, and scalability.
Innovation & AI Integration
- Think AI-first, leading in the experimentation and use of AI tools to improve every aspect of our talent process.
- Drive special projects to mature the recruitment function (e.g., new assessments, hiring manager enablement, employer branding).
- Keep our partners accountable to provide us the best service by holding regular meetings with the vendors we use for our talent processes i.e. Greenhouse, Xref etc.
About You:
- A hands-on recruiting expert who leads by doing and consistently delivers high-quality hires.
- A structured operator who can manage a hiring dashboard, enforce standards, and elevate recruiter performance.
- A coach at heart who gives direct feedback, holds high standards, and grows people through clarity and support.
- A curious problem-solver who uses data and experimentation to drive better hiring outcomes.
What You Bring:
- 5+ years in talent acquisition, with at least 1–2 years in a managerial or team lead role.
- Ability to lead, motivate, and coach a small team to success, getting in and getting things done yourself if needed.
- Demonstrated excellence as a full-cycle recruiter in SaaS.
- Proven ability to drive recruiting systems (ideally Greenhouse) and produce meaningful, accurate reports and actions as a result.
- AI-first mindset, experimenting and implementing AI-driven models to create efficiency.
- Experience building scalable, high-integrity recruiting processes in a fast-paced environment.
- Strong ability to influence stakeholders and build hiring capability across the business.
- Deep commitment to inclusive hiring and a growth mindset.
Why Work at Karbon?
- Gain global experience across Australia, New Zealand, UK, and Canada
- Strong benefits package including:
- Flexible Time Off with an encouraged 4 weeks use per year
- Company paid medical for you and eligible spouse/partner and dependents
- Paid dental and vision and eligible spouse/partner and dependents
- 401(k) with company matching
- Flexible Spending Account
- Up to 8 weeks paid parental leave
- Work-from-home stipend
- Work with (and learn from) an experienced, high-performing team
- A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
- Be part of a fast-growing company that firmly believes in promoting high performers from within
- OTE for this role is $180,000
