Why This Job is Featured on The SaaS Jobs
Benefits and total rewards functions in SaaS tend to become more complex as platforms expand across markets, add new employee populations, and standardise systems. This role stands out because it sits at that intersection of global operations and enablement, with an explicit remit spanning US and international benefits and an emphasis on using an HRIS environment like Workday to keep administration consistent.
For a SaaS career, the durable value here is learning how people programs scale alongside a product-led business. Managing brokers and vendors, running renewals and enrollment cycles, and translating policy into clear internal communications builds a toolkit that travels well across SaaS companies, particularly those moving from a single-country footprint to multi-geo operations. The reporting and compliance components also develop a practical understanding of risk and governance that becomes increasingly important as SaaS firms mature.
This position is best suited to someone who prefers ownership across both strategy and execution, and who is comfortable switching between operational detail and stakeholder coordination. It will appeal to professionals who like building repeatable processes, working through ambiguity in new-country launches, and partnering closely with recruiting and leadership to support scaling teams.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
At Harvey, we’re redefining how technology and human expertise work together to solve the world’s most complex problems. As we grow globally, we’re committed to building a workplace where our people feel supported, empowered, and cared for — and our benefits are a key part of that experience.
We’re looking for a Benefits Program Manager to take ownership of and scale Harvey’s benefits programs across the US and our growing international footprint. We need a hands-on, strategic builder who will design programs that are globally consistent, locally competitive, and deeply meaningful for our team.
We are looking for a candidate who can support the build-out of our US benefits program, while also owning the benefits expansion workstream into new countries outside of the US. To support our global programs, this role is based in Harvey’s midtown New York City office where you will be expected to work at least 3 days per week.
What You'll Do
Program Strategy & Design
Partner with our US broker (Sequoia) and international brokers to design, assess, and optimize benefits programs across multiple geographies.
Build a scalable global benefits philosophy that ensures competitiveness, equity, and alignment with Harvey’s culture and growth.
Balance local market practices with Harvey’s global Total Rewards principles.
Operations & Administration
Own day-to-day benefits operations—including renewals, open enrollment, and vendor management.
Oversee all aspects of the global Leave of Absence (LOA) program—both strategic and operational—partnering with internal stakeholders and external vendors.
Ensure programs are accurately and efficiently administered in Workday, with automated and seamless processes.
Manage employee inquiries and tickets, ensuring timely, accurate, and empathetic support.
Employee Enablement & Communication
Create clear, engaging materials that help employees understand and utilize their benefits.
Partner with recruiters to articulate Harvey’s benefits offering to candidates as a key part of our value proposition.
Lead enrollment communications, information sessions, and benefits education campaigns.
Vendor & Broker Management
Build strong partnerships with brokers and third-party vendors to deliver excellent employee experiences.
Lead the internal security review process when bringing new vendors into the Harvey ecosystem.
Regularly review vendor performance, contracts, and service delivery metrics to ensure optimal outcomes.
Compliance & Reporting
Ensure all benefits programs comply with applicable laws and regulations across all countries where Harvey operates.
Support audits, filings, and other compliance activities as needed.
Track and analyze benefits data to drive continuous improvement.
What You Have
4–7 years of experience in benefits program management, preferably in a fast-paced, high-growth, or global environment.
Strong understanding of US benefits (health, wellness, 401(k), leave, etc.) and international benefits programs.
Experienced in vendor and broker management, with the ability to negotiate, evaluate, and drive accountability.
Proficient in Workday or similar HRIS platforms.
Excellent communicator (verbal and written) - - able to translate complex benefits details into clear, engaging, and actionable information.
Strategic and hands-on - - you can build the program vision while managing the day-to-day details.
Highly organized, detail-oriented, and driven by a passion for creating exceptional employee experiences.
Why Join Us
Impact: You’ll play a central role in how we attract and retain the best talent in AI and technology.
Growth: You’ll help scale benefits programs in a high-growth environment where your expertise directly shapes our future.
Collaboration: Join a People team that values partnership, transparency, simplicity and innovation.
Compensation
$140,000 - $190,000 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
