Digital Editor & Writer – Voice & Tone Lead

OneStream • Full-time • United States • 4d ago

Why This Job is Featured on The SaaS Jobs

This Digital Editor and Writer role stands out in SaaS because it treats voice and tone as an operational system, not a one-off creative exercise. In subscription businesses, the website, landing pages, and lifecycle campaigns function as product surfaces that shape trial, conversion, and renewal expectations. A dedicated lead responsible for governance across those touchpoints signals a mature approach to brand consistency in a B2B software context where messaging must stay clear as features and positioning evolve.

For a SaaS career, the work builds durable craft at the intersection of editorial judgment, UX writing, and performance-oriented marketing. Owning guidelines while also producing conversion-aware copy creates exposure to how messaging frameworks scale across channels, teams, and content volumes. The emphasis on translating technical concepts into business-ready narratives is also highly portable across SaaS categories, especially where product complexity and stakeholder alignment are constant.

This position fits professionals who enjoy setting standards, editing with rigor, and influencing cross-functional partners without relying on formal authority. It will suit someone comfortable moving between strategic frameworks and hands-on execution, and who prefers measurable outcomes like clarity, consistency, and digital engagement over purely long-form storytelling.

The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.

Job Description

Digital Editor & Writer – Voice & Tone Lead

Location: Remote, USA

Employment Type: Full-Time

Compensation: $78,500.00 - $98,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.

Benefits Offered: Vision, Medical, Life, Dental, 401K

Summary

The Digital Editor & Writer – Voice & Tone Lead is responsible for shaping, elevating, and governing OneStream’s digital brand voice. This individual will lead the development, implementation, and ongoing refinement of the voice and tone framework across OneStream’s website, event landing pages, and digital campaign assets, ensuring a consistent, high-quality brand experience at every digital touchpoint.

This role demands a strategic thinker and seasoned digital storyteller with exceptional editorial judgment, the ability to influence cross-functional partners, and a track record of translating complex, technical concepts into clear, compelling, and business-ready narratives. The ideal candidate brings both creative excellence and operational rigor, serving as the organization’s authority on digital voice, tone, and message clarity.

Primary Duties and Responsibilities

Create and maintain OneStream’s web voice and tone guidelines, ensuring alignment with brand identity.
Write and edit short-form, high-impact copy for website pages, event landing pages, digital ads, display banners, and email campaigns.
Develop compelling headlines, subheads, and calls-to-action optimized for digital engagement and conversion.
Ensure brand voice consistency across all digital assets and enforce adherence to messaging standards.
Collaborate with Product Marketing to distil technical product language into digestible, audience-ready messaging.
Optimize content for clarity, engagement, and digital performance following UX and SEO best practices.
Partner with Design and Web teams to align copy with visual layouts and user experience flows.
Leverage AI responsibly for ideation and optimization, ensuring outputs meet brand and ethical standards.
Proofread digital assets for accuracy, grammar, style alignment, and tone consistency.

Required Education and Experience

5-7 years of digital copywriting experience, ideally within B2B technology or SaaS.
Bachelor’s degree in one of the following fields: English, Journalist, Communications, Marketing, Creative Writing, Professional Writing, Digital Media, or Advertising.

Preferred Education and Experience

Demonstrated ability to produce short-form, high-impact digital content.
Background in SEO best practices and web content optimization.
Proven ability to write short-form, high-impact copy for websites and landing pages.
Strong understanding of voice and tone guidelines and brand storytelling.
Experience creating and implementing voice and tone frameworks for digital platforms.
Experience collaborating with product messaging guides to create powerful stories.
Exceptional attention to detail and ability to manage multiple projects in a fast-paced environment.
Experience with CMS platforms (Sanity a plus).
Familiarity with conversion-focused writing and A/B testing.
Background in finance or enterprise software is a plus.

Knowledge, Skills, and Abilities

Understanding of digital storytelling, brand voice, and tone governance.
Ability to simplify complex/technical concepts for business decision-makers.
Excellent attention to detail, editorial judgment, and multitasking ability.
Strong writing portfolio demonstrating short-form copy excellence.
Ability to collaborate cross-functionally with Marketing, Product, and Creative teams.

Travel

Regular travel is not expected for this position but may be required up to 25%.

Who We Are

OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.

Why Join The OneStream Team

Transparency around corporate structure, salary, and benefits
Core value of customer success
Variety of project work (not industry-specific)
Strong culture and camaraderie
Multiple training opportunities

Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: