Why This Job is Featured on The SaaS Jobs
Harvey sits in a growing corner of SaaS where AI is being productised for regulated, high-stakes workflows. An Office Manager role in that context is less about routine facilities coverage and more about building the operational backbone that supports in-person collaboration, customer visits, and structured onboarding as the organisation scales its footprint.
For a SaaS career, this kind of role develops a practical view of how internal operations intersect with product and revenue goals. Budget ownership, vendor management, and workplace standards translate well across SaaS companies because they mirror the repeatable systems mindset that software businesses rely on. The cross-functional touchpoints with People Ops, IT, Security, Finance, and recruiting also build fluency in how SaaS teams coordinate through rapid headcount changes and evolving processes.
This role tends to suit someone who likes turning ambiguity into documented routines, enjoys being a service-oriented partner to multiple functions, and is comfortable owning outcomes end to end. It is a strong match for professionals who want to be close to leadership and hiring activity while building durable operations skills in a scaling SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
As Office Manager, you own the day-to-day workplace experience in our San Francisco office—keeping operations running smoothly while driving initiatives that elevate our environment, optimize costs, and scale our workplace infrastructure as Harvey grows.
What You'll Do
Workplace Operations
Own the end-to-end workplace and guest experience for the SF office, setting and maintaining standards for safety, functionality, and employee satisfaction
Proactively identify operational improvements and lead implementation; maintain office systems, SOPs, and documentation to support a growing team
Oversee daily office logistics (mail, access badges, seating, supplies)
Coordinate with building management on maintenance, security, and facility needs
Develop and manage the office operating budget; track spend, identify savings, and make data-informed recommendations
Own vendor relationships end-to-end: selection, contract negotiation, performance management, and renewals
Onboarding & Culture
Create a warm, inclusive office environment that reflects Harvey's values and culture
Own the local workplace onboarding experience (office tours, swag, event planning) and partner with People Ops to continuously improve it based on new hire feedback
Partner with the People team to bring culture initiatives to life in the SF office
Coordinate logistics for team offsites, all-hands meetings, and visiting employees from other offices
Partner with recruiting and executive teams on high-touch candidate and client visits
Manage office-related communications and announcements
Cross-Functional Partnership
Lead or contribute to workplace-related projects (office moves, buildouts, policy rollouts)
Partner with IT, Security, People Ops, and Finance on initiatives that span functions
What You Have
2-5 years of experience in office management, workplace operations, or a similar role, ideally at a fast-growing tech or startup company
A genuine passion for creating great workplace experiences and making people feel welcome
A proactive, solutions-oriented mindset—you see what needs to be done and take initiative without being asked
Strong organizational skills and the ability to juggle multiple priorities with attention to detail
Excellent interpersonal and communication skills; you’re someone people naturally trust and go to for help
Experience managing vendor relationships
Comfort working in a fast-paced environment where priorities can shift quickly
Compensation
$89,300 - $120,900 USD
Please find our CA applicant privacy notice here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
