Why This Job is Featured on The SaaS Jobs
Quality engineering roles in SaaS become especially consequential when the product is a configurable platform rather than a single workflow. Zinier operates in field service automation and no code customization, which typically means frequent releases, varied customer configurations, and multiple surfaces to validate across web and mobile. An SDET-1 in this context sits close to the realities of platform reliability, where defects can emerge from interactions between product capabilities and customer built solutions.
For a SaaS career, this kind of testing scope builds durable skills in release readiness, regression strategy, and cross functional collaboration with engineering and product. Exposure to API automation, Agile delivery, and QA metrics translates well across subscription software businesses that rely on predictable deployment cycles and measurable quality signals. The emphasis on structured test plans and defect tracking also supports progression toward automation focused SDET paths or broader quality ownership roles.
This role tends to suit early career engineers who prefer methodical investigation and clear documentation, and who enjoy working across Android, iOS, and web rather than specializing in a single layer. It also fits professionals motivated by customer experience oriented testing and comfortable navigating ambiguity when reproducing failures in configurable environments.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who we are:
Zinier’s No-Code Customization field service automation platform empowers field service organizations with the combined power of humans and technology to keep our world up and running.
No two field service organizations are alike…
From the IT ecosystem you connect with, to the workflows executed in the field, your business requirements are unique. And in the fast-paced world of field service, those requirements can change rapidly. And that’s exactly why you need Zinier.
ZiniApps solve challenges across the entire lifecycle of field work. Off-the-shelf functional, but also customizable to meet specific use cases, ZiniApps cover the most meaningful jobs to be done in field service installation and maintenance.
We are a global team headquartered in Silicon Valley with leading investors including Wipro, Telmex, Black & Veatch, NCR, Toshiba and Qualcomm Ventures LLC.
To learn more, check out www.zinier.com
Why we exist:
Services shape how we live. Electricity lights up our homes. The Internet opens up our worlds. Cellular phones keep us connected no matter where we are. We take for granted the things we can turn on with the flip of a switch. But when even one of the services we depend on isn’t available, the day can quickly start to go sideways.
For organizations that provide these services, some of the most important work happens in the field — in neighborhoods, across open spaces, and along millions of last miles that criss-cross the country. Every moment of downtime matters, which is why Zinier exists. Zinier empowers organizations to work smarter — from the main office to the field — to solve problems quickly, fix things before they break, and keep people in the rhythm of their days.
To do this, Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter, better, faster, and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. We work with customers in telecom and energy.
We are looking for a SDET-1 to join our rapidly expanding product development team. This role is primarily responsible for testing customer solutions built using Zinier platform and products. The primary focus of this engineer will be to build test plans and troubleshoot failures in existing applications.
Job Responsibilities:
- Reviewing quality specifications and technical design documents to provide timely and meaningful feedback
- Creating detailed, comprehensive and well-structured test plans and test cases
- Estimating, prioritizing, planning and coordinating quality testing activities
- Identify, record, and document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs.
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies Qualifications
Experience:
- Strong knowledge of software QA methodologies, tools and processes
- Testing experience with Android, iOS & Web
- Testing experience with Automation API's
- Experience in writing clear, concise and comprehensive test plans and test cases
- Understanding of both white box and black box testing.
- Hands-on experience with automated testing tools like selenium, unified functional testing, ranorex etc.
- Experience working in an Agile/Scrum development process
- Should have experience in SQL.
- Understanding of telecom use cases preferred
- A commitment to doing the right things the right way
Personal Attributes:
- Problem solver, comfortable taking the initiative in challenging and ambiguous circumstances
- Friendly, approachable and collaborative team player who enjoys working with people from across the globe
- Tests the solution with the customer experience in mind
- Capable of remaining positive and patient when under pressure
- Able to prioritize work in order to achieve optimal flow; must be able to manage Project expectations and commitments
