Why This Job is Featured on The SaaS Jobs
People Business Partner roles are increasingly central in mature SaaS organisations where operating cadence, product roadmaps, and customer commitments require disciplined talent systems. This Lead People Business Partner position stands out because it sits close to a leadership team and is framed around transformation and change management, signalling a function that is expected to shape how teams scale and operate rather than simply administer HR processes.
For a SaaS career, the strongest value is the breadth of exposure across the employee lifecycle and the emphasis on using people data to influence senior decisions. Work spanning talent reviews, leadership development, performance management, and cross functional program delivery builds a toolkit that travels well across subscription software businesses, particularly those balancing global consistency with local execution. The mention of Private Equity ownership and M&A involvement also points to experience with operating model shifts that recur across the SaaS ecosystem.
This role is best suited to an experienced HR business partner who prefers consultative work, coaching managers, and translating business priorities into practical people programs. It will appeal to professionals who enjoy stakeholder management across geographies, are comfortable diagnosing organisational issues from qualitative and quantitative inputs, and want a seat near decisions where people strategy and business outcomes intersect.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
We are looking for a high-energy, business savvy, self-driven and customer-focused professional who is passionate about creating and sustaining high performing teams. This will be a trusted business partner role supporting the leadership team in executing people strategy, driving transformation and change management initiatives.
The successful candidate will build and maintain effective cross-functional partnerships, locally and globally, to deliver programs in an integrated, consistent, and high impact manner. They will gain deep knowledge of the business, people and organizational needs to diagnose issues and recommend solutions to challenges and further the capabilities of the organization.
Role Responsibilities:
Acts as the primary People Business Partner and coach to the business teams
Will act as the primary People Operations point person to people managers – communication process / policies, driving rhythm of business priorities, new hire integration and retention, leadership development, talent review, annual comp cycle, addressing performance issues, employee relations etc.
Analyze trends in people data to determine appropriate actions, presents data and recommendations and effectively influences senior leadership action
Partner and collaborate with CoEs to drive and implement global People Operations programs on performance management, engagement surveys, recognition programs etc.
Connect with employees through 1:1’s / focus groups
Collaborate with People Operations team to drive a variety of People Operations initiatives and special projects for the business teams
Has experience in managing the employee life cycle activities
Responsible for making moderate to significant improvements of processes and seeks opportunities for innovation and continuous improvement
Qualifications and Requirements:
Education: MBA in HR, Master’s in Human Resources, or equivalent from a reputed institute
Experience: 8–12 years of HR experience, with at least 5 years as a Business Partner in a high-growth Enterprise SaaS, BI, or Data Management environment with proven high performing track record
Has experience working in Private Equity owned companies; M&A projects
Regulatory Knowledge - Deep understanding of Indian Labour Laws (Labour code, Shops & Establishments Act)
Excellent communication and interpersonal skills
Ability to influence, motivate and lead others effectively
Willingness to travel, if needed, for business meetings
Maturity and the ability to quickly establish a high level of trust
Proactively puts forth ideas and challenges in a thorough data-driven and fearless manner to management at all levels
Leads peers and colleagues on projects/initiatives
Builds relationships and can use out-of-the-box approaches to resolving issues
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
