Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
Business Operations roles are often where SaaS companies translate product ambition into repeatable execution, and this Associate Business Operations Manager position sits squarely in that intersection. Deel operates a platform that blends software with real-world payroll, compliance, and benefits infrastructure across many countries, which makes operational design a core part of the product experience rather than a back-office function. The remit signals a SaaS environment where systems, partners, and internal teams have to work as one operating model.
For someone building a long-term SaaS career, this kind of role tends to develop the skills that remain valuable across categories: diagnosing friction through data, shaping cross-functional processes, and turning operational pain points into platform improvements. The listing also indicates exposure to revenue enablement and support journey redesign, offering a practical view of how SaaS companies align go-to-market execution with service delivery at scale.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who we are is what we do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Summary
You are a passionate business builder at heart. You get energized by tackling complex, challenging, and often ambiguous problems and driving real impact across a business. At Deel, we are our own "Customer Zero." We manage 60,000 EOR employees and 60+ carriers through our own platform. You aren’t just running a program; you are scaling the infrastructure that powers the world’s most complex benefits ecosystem.
You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented. You are a talented generalist, at home diving into data for insights and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team.
Key Benefits & Operations Responsibilities
Global Expansion & Strategy: Execute on Deel’s global expansion strategy across operations, products, and new markets.
Global Brokerage Infrastructure: Build and scale our global brokerage network, identifying and vetting the right partners to ensure Deel owns the best "Marketplace" in every one of our 134+ entities.
Carrier & Provider Relations: Partner with global brokers to optimize carrier relationships, ensuring our "infrastructure" (the network) is reliable, cost-effective, and technically integrated.
Internal Empowerment (The Lean 5): Enable our lean team of benefit managers to seamlessly manage providers, roll out new benefits, and drive high-impact worker communications.
Revenue Enablement (Sales/CSM): Work directly with Sales and CSM teams to ensure they are product experts. You will build the materials and processes they need to quote benefits quickly and accurately for Global Payroll and EOR clients.
Support Experience: Collaborate with the Benefits Services team to overhaul the customer support journey, moving from legacy "complexity" to a seamless, Stripe-like user experience.
Data-Driven Optimization: Create recommendations by accessing, analyzing, and synthesizing large data sets to improve benefit margins and worker retention.
Product Synergy: Work with product and development teams to turn operational "headaches" into automated features within the Deel platform.
Qualifications
Experience: 5+ years of work experience in a fast-paced environment (Startup, BusOps, Consulting, or PE preferred).
Sales Operations Expansion: While not essential, a proportion of this role will involve optimising our sales support processes. As a result, sales operations experience would be a significant advantage.
Benefits Operations Expansion: knowledge or experience in the expansion of benefits processes, while not essential, would be a significant advantage.
Data & Systems: Advanced experience in the use of the Google Suite, Jira, and Looker is required, as is comfort working with and reconciling financial data sources
Track Record: A solid history of rapid promotion or high-stakes achievement in a top-tier environment.
Analytical Rigor: A strong foundation in data manipulation and the ability to break complex global problems into actionable steps.
Communication: Excellent written and verbal English. You must be able to distill complex global benefits logic into simple, human language.
Mindset: Naturally curious, impact-oriented, and obsessed with building scalable processes rather than manual workarounds.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.
As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy.
