About the Team
Our Global Mobility team enables the movement of exceptional talent across borders in support of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. We partner closely with Recruiting, Legal, HR, and trusted external vendors to deliver a seamless, compliant, and principled immigration experience for candidates and employees.
About the Role
We’re hiring a Global Mobility Partner to help run and scale OpenAI’s Global immigration and mobility programs outside the United States. You will be the operational owner and subject matter expert for Global (non-U.S.) immigration, and a core partner on international transfers and select relocation workflows.
This is a hands-on role with strong program management components: you’ll drive process design, vendor performance, cross-functional coordination, and employee experience, while also stepping into execution on complex, time-sensitive matters when needed. You will work in close partnership with the U.S. Immigration Program Manager, Relocation PM, and the broader Global Mobility function to ensure alignment across policy, tooling, comms, and reporting.
This role is based in London or Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Serve as the primary point of contact and SME for global immigration support, including business travel, starting with OpenAI’s current international locations and covering additional countries as the company further expands globally.
Ensure alignment with the U.S. Immigration PM counterpart: maintain consistent global principles while tailoring for country-specific regulatory requirements; align on policy, tooling, communications, and reporting.
Partner with Recruiting, Legal, HR, and business leaders as the primary Global immigration advisor, translating goals into scalable processes and clear decision frameworks (e.g., intake, prioritization, escalation).
Lead vendor strategy and performance: set expectations and SLAs, manage governance rhythms (QBRs/MBRs), oversee quality controls, and drive continuous improvement across service delivery.
Build and maintain program infrastructure: documentation, playbooks, intake and case routing, escalation protocols, stakeholder comms, and enablement for Recruiting/HRBPs.
Own metrics, forecasting, and budgeting: track pipeline and volume, monitor spend drivers, and proactively surface risks, tradeoffs, and capacity constraints.
Manage risk and compliance: partner with Employment Legal and Compliance to identify emerging risks, define controls, and ensure consistent policy application and audit readiness.
Drive tooling and automation improvements: identify opportunities to streamline workflows and improve data integrity, including exploring AI-enabled solutions where appropriate.
Operationally lead international transfers, coordinating across HRBPs, Legal, Payroll, Tax, and Workplace to ensure smooth moves and clear ownership across workstreams.
Support relocation workstreams as needed.
Help ensure mobility policies and practices align with local requirements, company values, and a consistent global approach.
Support international expansion as needed.
You might thrive in this role if you:
7+ years of experience in global mobility and/or corporate immigration, with strong exposure to APAC and EMEA immigration and international transfers; broader regional exposure, i.e., LatAm is a plus.
Experience managing and developing high-performing direct reports in a fast-paced environment.
Demonstrated ability to run programs end-to-end: structured process thinking, stakeholder management, and comfort operating in ambiguity.
Experience managing vendors and/or outside counsel, with a track record of driving measurable improvements in quality and timeliness.
Strong judgment and comfort handling sensitive, high-stakes situations calmly and discreetly.
Excellent written and verbal communication; ability to translate complex topics into clear guidance for employees and internal partners.
High ownership mentality: willing to roll up sleeves when needed while keeping an eye on scalability and long-term program health.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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