Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
Job Description
To support the growth of the Nexthink business, we are expanding our technical pre‑sales coverage for US regional channel partners. The Technical Partner Manager (TPM) will act as the primary technical lead for our US channel ecosystem—supporting partner pre-sales cycles, driving technical enablement, and helping partners build repeatable, self-sufficient Nexthink practices.
Role
- Technical Leadership & Evangelism
- Become a Nexthink SME and thought leader.
- Deliver compelling value propositions, demos, workshops, and POVs.
- Act as the primary technical point of contact for channel partners.
- Partner Technical Enablement & Certification
- Own the Channel Technical Enablement Plan.
- Deliver demo accreditation, POV training, and technical updates.
- Keep partner stakeholders informed on features and roadmap.
- Pre‑Sales Support & Opportunity Acceleration
- Support partner presales teams in customer meetings.
- Lead technical discovery, RFP/RFI contributions, demos, and POVs.
- Run value-based workshops.
- Joint Business Development with Partner Managers
- Align with Partner Managers on priorities and enablement focus.
- Support partner QBRs and planning.
- Advocate partner feedback internally.
- Solution Innovation with Partners
- Help partners design or refine service offerings around Nexthink.
- Marketing & Thought Leadership
- Participate in events, webinars, and partner marketing initiatives.
- Contribute to case studies and technical collateral.
Qualifications
- Extensive experience in technical pre-sales or solution consulting, ideally selling SaaS/Cloud based solutions.
- Proven experience enabling channel partners/VARs.
- Strong value‑selling skills.
- Experience with Digital Experience Monitoring, EUC, ITIL, Cloud.
- Excellent executive communication skills.
- Ability to work independently.
- This is a field-based role and requires domestic travel to partner and client sites throughout the USA. International travel will also be required from time to time.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
- 📚 Free access to professional training platforms to explore your interests and enhance your skills.
- 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
- 📣 Bonuses for referring successful hires after three months of continuous employment.
Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
