Why This Job is Featured on The SaaS Jobs
This role stands out in the SaaS ecosystem because it sits inside the product surface area that most directly shapes how quickly a software organization can ship. Developer Experience work is effectively “internal SaaS”: a suite of tools and workflows with real users, adoption challenges, and measurable outcomes, where reliability and usability matter as much as features. The listing also signals a modern shift toward AI-influenced development workflows, placing the work at an inflection point for how engineering teams operate.
For a SaaS career, the long-term value is the chance to build product instincts while still operating with engineering depth. Owning an end-to-end tool from discovery through rollout mirrors how customer-facing SaaS products are built, but with tighter feedback loops and clearer instrumentation. Experience balancing capability, simplicity, and control in workflow-heavy tools transfers well to platform, productivity, and enterprise SaaS environments.
This is best suited to someone who prefers cross-functional problem solving over narrow implementation, and who enjoys iterating on UI details while keeping an eye on system performance and reliability. It aligns with engineers who are comfortable navigating ambiguity, translating stakeholder pain into product decisions, and treating internal users with the same rigor typically reserved for external customers.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Software Engineer, Full-Stack — Developer Experience
We’re building the next generation of OpenAI’s internal developer experience, whether they’re working human-only, agent-only, or fully hybrid. As AI changes how software gets written, reviewed, tested, and shipped, we are reimagining the best practices in the software development lifecycle, and integrating our dev infra and tooling into a seamless yet powerful offering.
This role lives at the intersection of product design, engineering craft, and real-world scale. We’re looking for a product-minded engineer who can own end-to-end experiences across multiple UI/UX surfaces across our internal tooling ecosystem, with a strong taste for interaction design and a keen eye for developer’s needs.
In this role, you will:
Own major product areas end-to-end: problem discovery, UX iteration, technical design, implementation, rollout, and ongoing improvements.
Partner closely with engineers and internal stakeholders to understand pain points and translate them into simple, effective UI/UX for core developer workflows.
Integrate and iterate on AI-empowered DevEx that balances capability vs simplicity/control.
Set a high bar for performance, reliability, and usability, providing a world-class product experience for every engineer at OpenAI.
You might thrive in this role if you
Have 5+ years of professional engineering experience (excluding internships) building user-facing products.
Are a strong frontend engineer or a full-stack engineer with deep UI instincts, and modern web fundamentals (TypeScript, React, component design, state management).
Have built products in zero-to-one environments, or owned a product surface with ambiguous requirements and high urgency.
Have experience building internal tools, enterprise tools, or workflow-heavy products for technical users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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