Senior Security Engineer

Genesys • Full-time • Virtual Office (Switzerland), Switzerland • 1w ago

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

As a Senior Security Engineer on the Swiss team, you will serve as a senior technical resource responsible for mirroring, improving, and implementing our global security frameworks within the Swiss AWS environment. You aren't just "running tools"—you are creatively engineering solutions to complex problems to ensure our regional presence is proactive and resilient. You will work closely with our global commercial teams to ensure consistency while solving the unique challenges of a localized, regulated environment.

What you will do:

Creative Engineering: Solve complex security challenges in AWS involving identity management, network segmentation, exposure management, and application-layer security.
Implement & Refine: Take existing global security automations (logging, alerting, scanning) and implement them within the Swiss environment, finding ways to improve efficiency through AI.
Operational Support: Act as a technical backup for the Analyst team on complex Change Management (CM) tickets and security reviews, providing technical validation for infrastructure updates.
Mentorship: Serve as a technical resource for the Swiss team, guiding junior-level staff through technical initiatives and complex remediation projects.
Security-as-Code: Collaborate with cross-functional engineering teams to implement security-as-code, ensuring that defense is baked into the CI/CD pipeline.

What you will bring to the role:

5+ years of professional security experience in cloud-native environments.
Cloud Infrastructure Depth: Advanced-level understanding of AWS security services, IAM policies, and cloud networking.
Web App Security: Strong familiarity with the OWASP Top 10 and tools like Burp Suite or AWS WAF to secure our environment.
Security Architecture Patterns: An advanced understanding of how various AWS components and security tools integrate, allowing you to build resilient, automated workflows that align with global standards while addressing regional technical debt.
Proactive Spirit: Ability to identify gaps in current automation and independently build the technical bridges to close them.
Location: Physical presence in Switzerland is mandatory.

Desirable experience with:

Linux server environments and ITSM solutions (e.g., JIRA).
Tool categories: Logging/SIEM/SOAR, EDR/Cloud Security, Vulnerability Scanning, and SAST/SCA.
Automation and scripting (Python, Bash) and Infrastructure as Code (e.g., CloudFormation).
Familiarity with Identity Threat Detection and Response (ITDR).

Certifications/Degrees (Advantageous but not required):

Bachelor's degree in Computer Science, Information Security, or a related field.
CISSP, AWS Certified Security – Specialty, CCSK, CompTIA Security+, or equivalent.

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About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.