Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
Creative Operations roles sit at an important intersection in SaaS businesses that monetise through advertising, where scalable production systems are as critical as the creative itself. This fixed term Associate Manager position in Spotify Advertising’s UK Creative Operations team is notable for its remit across multiple digital formats, including audio and podcasts, and for the way it connects commercial goals with repeatable delivery.
For SaaS professionals, the career value here is the chance to build durable operating skills that translate across subscription and ad supported platforms. Owning end to end production, improving workflows, and managing external vendors mirrors the operational challenges that emerge as product surfaces and campaign volumes expand. Exposure to production tooling, cross functional stakeholder management, and early automation and AI initiatives also maps closely to how modern SaaS teams systematise work to reduce cycle time and variance.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Spotify Advertising is seeking a contract Associate Manager to join our UK Creative Operations team for a 12-month parental leave cover. We work collaboratively with brands and agencies to inspire, create, and scale creativity with Spotify-first thinking. In this role, you will lead production for top clients, optimise workflows, and partner with external creative vendors and internal cross-functional teams to deliver high-quality, scalable creative solutions. You will play a key role in supporting Spotify’s Sales teams by overseeing the end-to-end production of ad campaigns across digital, video, audio, and podcast formats. You will also identify opportunities to improve internal processes and drive operational efficiency. This role requires a proactive problem-solver who can balance client expectations with scalable production realities. The ideal candidate brings strong experience in ad production (podcast experience is a plus) and operational strategy, with a proven ability to navigate complex workflows. You are confident in interpreting and communicating nuanced feedback across clients, podcast partners, internal stakeholders, and production vendors. This role reports to the International Production Lead for Creative Operations as part of Spotify’s Creative Lab.
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What You'll Do
- Lead end-to-end production for key advertising campaigns, from brief to delivery, ensuring high-quality creative output
- Partner with Sales, clients, and agencies to shape creative approaches that align with campaign goals
- Coordinate cross-functional teams and manage timelines, deliverables, and stakeholder communication
- Build strong relationships with external production vendors, overseeing onboarding, performance, and capacity planning
- Identify workflow improvements and remove production bottlenecks to support scalable delivery
- Support the development of new ad formats and refine podcast production workflows
- Contribute to automation and AI initiatives that improve efficiency across creative production
- Maintain and improve production tools and systems (e.g., Asana, Coda) in partnership with global teams
- Advise Sales partners on production processes, timelines, and creative best practices
Who You Are
- You have 5+ years of experience in project management or account management within a client-facing, creative environment
- You are experienced in creative production across formats such as audio, video, podcasts, and digital
- You understand how creative execution supports advertiser goals and business outcomes
- You are confident managing external vendors, including onboarding, performance, and resource planning
- You communicate clearly and thoughtfully, especially when navigating feedback across clients and stakeholders
- You are comfortable working across multiple projects and priorities in a fast-moving environment
- You spot inefficiencies and take action to improve processes and scalability
- You are curious about new tools and technologies, including automation and AI in creative workflows
- You are experienced with project management tools (e.g., Asana) and Google Workspace
Where You'll Be
- This role is based in London
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 1-2 times per week.
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Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
