Why This Job is Featured on The SaaS Jobs
This internship sits at the intersection of product-led SaaS adoption and enterprise go to market execution, focused on helping customers deploy AI capabilities across real business workflows. Within the broader SaaS ecosystem, roles like this matter because they translate a rapidly evolving platform into repeatable motions that sales, solutions, support, and partners can run consistently, especially as new use cases emerge.
For an early career operator, the long-term SaaS value is the chance to learn how strategy becomes operating cadence. The work touches initiative management, cross functional alignment, and performance measurement, all core to scaling any subscription business. Building fluency in metrics definition, instrumentation, and insight to action loops is broadly transferable across SaaS functions, from revenue operations and growth to product strategy and customer success.
This role fits candidates who prefer structured problem solving and high ownership execution rather than purely academic analysis. It will suit someone comfortable coordinating stakeholders, maintaining rigor on timelines and deliverables, and iterating on tools and data workflows. It is also a strong match for those exploring GTM strategy as a career track and wanting proximity to multiple commercial functions without being locked into a single silo.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team:
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role:
We are seeking a highly analytical and execution-focused individual to support the GTM Strategy team. This role will focus on helping run complex initiatives that inform how we build and improve our go-to-market approach.
You’ll work across teams to coordinate projects, track progress, and ensure high-quality execution, while contributing to the analysis and insights that shape our strategy.
What You’ll Do:
Help manage ongoing initiatives by tracking workstreams, coordinating across stakeholders, and ensuring timelines and deliverables stay on track.
Building and operating performance measurement — defining success metrics, tracking effectiveness, and translating results into practical recommendations to improve design and execution.
Partnering on tools and data workflows to keep administration running smoothly, while identifying targeted opportunities to improve automation, data quality, and scalability.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
