Senior Frontend Engineer

LevelAI • Noida • 1m ago

Why This Job is Featured on The SaaS Jobs

This Senior Frontend Engineer role sits at the intersection of modern SaaS UX and applied AI, supporting a platform built for enterprise contact centers where product value is delivered through analytics, workflows, and operational tooling. With Level AI positioned as a funded, AI-native SaaS company, the front end is not a thin layer but a primary surface where insights from large language models become usable decisions for business users.

For a SaaS-focused engineering career, the work maps closely to patterns that recur across B2B products: designing scalable front-end architecture, shipping onboarding and operations experiences, and building data-heavy interfaces that depend on reliable instrumentation and experimentation. The emphasis on React and TypeScript alongside performance, testing, and security creates experience that transfers well to other SaaS teams operating at scale, particularly those building admin consoles, dashboards, and customer-facing portals.

This role fits engineers who like owning outcomes end to end, translating product and design inputs into measurable releases, and raising standards through code reviews and architectural guidance. It also suits someone comfortable working across multiple internal stakeholders, where frontend decisions influence platform adoption and day-to-day customer workflows.

The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.

Job Description

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

Empowering contact centre stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. As a vital team member, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us. Ready to redefine possibilities? Join us!

Responsibilities:

Spearhead the development of innovative web strategies to create products focused on Customer / Partner Onboarding and Operations.
Manage and enhance versatile JavaScript libraries that support diverse browser environments.
Build reliable, scalable and performant user experiences using modern tools like React, TypeScript, Web Bundles, Firebase and Webpack.
Help define a scalable front-end architecture, advise other teams internally and also encourage best practices.
Get problem statements from designers and product managers, break projects into substantial tasks, and deliver the project with metrics and data with fellow engineers.
Innovate, build, and invent on the behalf of our customers. Plan, execute and maintain entire products/features which millions of customers will experience.
Drive best practices in engineering excellence & Operational excellence.
Work in an agile environment to deliver a high-quality Product.
End-to-end responsibility for integral piece or application

Requirements:

Qualification: B.E/B.Tech/M.E/M.Tech from tier 1 Engineering institutes.
Minimum 3+ years of experience in front-end development with expertise in React.js.
Minimum 2 years of experience in service-orientated architecture.
Experience with Chart.js or other visualisation libraries (e.g. D3.js, Recharts) to build interactive data-driven components.
Experience in Redux and Webpack and should be comfortable with ES6 syntax.
Must Have in-depth knowledge of JavaScript and DOM.
Ability to build a feature from scratch & drive it to completion
Knowledge of common security vulnerabilities in web applications.
Strong understanding of HTML and CSS.
Solid understanding of CSS frameworks like SCSS, SASS, and LESS.
Demonstrate design, UX sensibility, and attention to detail.
Experience with the development of enterprise-level B2B software.
Able to learn large-scale, complex systems quickly.
Experience with unit and integration testing.
Experience architecting web analytics, conversion analytics, and A/B testing systems.
Lead technical discussions, perform code reviews, and mentor junior engineers in the team.
Experience working with RESTful APIs and integrating frontend with backend systems
Familiarity with performance optimisation techniques for large data sets and visualisations.