Why This Job is Featured on The SaaS Jobs
Harvey sits in a modern B2B SaaS pattern where the product may be cutting edge, but the company’s ability to scale depends on the underlying business systems. A Head of BizTech Program Management role is notable here because it treats internal platforms like Lead to Cash and Hire to Retire as strategic infrastructure, not back office maintenance. In SaaS, that infrastructure directly shapes forecasting accuracy, customer lifecycle execution, and the speed at which teams can ship and sell.
For a SaaS career, this type of remit builds durable operating leverage skills: portfolio governance, sequencing tradeoffs, and cross functional delivery across CRM, ERP, HRIS, and marketing automation. The work naturally develops fluency in how revenue operations, finance, people systems, and security intersect, which is valuable across most scaling SaaS companies. It also strengthens the ability to translate executive goals into measurable programs and adoption plans, a common gap in high growth environments.
This role fits program leaders who prefer ambiguity with clear outcomes, and who enjoy building mechanisms that help many teams coordinate without excess process. It will suit professionals comfortable switching between roadmap level decisions and hands on delivery details, especially those drawn to enterprise SaaS complexity and multi system dependencies.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We're seeking a Head of BizTech Program Management to own the roadmap, prioritization, and delivery of technology initiatives across Harvey's Business Technology portfolio — spanning IT, People Systems, GTM Systems, and Finance Systems. You'll partner closely with the Head of Business Technology and cross-functional stakeholders to define what we build, when we build it, and how we measure success.
This is a high-impact, high-visibility role. You'll be responsible for both the overall shape of the BizTech portfolio and the hands-on management of our most strategic programs, including Lead-to-Cash, Hire-to-Retire, and global expansion initiatives. The ideal candidate is a seasoned program leader who thrives in high-growth environments, can operate at both the strategic and tactical level, and has experience managing complex technology portfolios across multiple business domains.
What You'll Do
Portfolio & Roadmap Management: Own the BizTech project portfolio, maintaining a unified view of all active initiatives across Core IT, GTM Systems, People Systems, Finance Systems, and Application Engineering. Ensure projects are prioritized, resourced, and aligned with company OKRs and BizTech strategy.
Program Ownership: Directly lead strategic, cross-functional programs from scoping through delivery, ensuring milestones are met, risks are managed, and stakeholders are informed.
Intake & Prioritization: Design and run a structured intake and prioritization process for technology requests across all BizTech domains, establishing governance frameworks to manage competing priorities transparently.
Stakeholder Communication: Build and maintain end-user-facing roadmaps and regular status communications that give business leaders clear visibility into what's in flight, what's next, and why.
Cross-Functional Coordination: Partner closely with GTM, Finance, People, Legal, Security, and Workplace teams to translate business needs into actionable project plans and ensure seamless handoffs across systems and teams.
Delivery Excellence: Establish and evolve program management standards — including project tracking, risk management, dependency mapping, retrospectives, and change management — that scale with the team without introducing unnecessary process overhead.
Technology Enablement: Develop and drive training, communications, and enablement programs to support adoption of new systems and processes across the company.
Team Building: Build out the Technical Program Management function over time, including hiring, mentoring, and establishing the rituals and standards for a high-performing TPM team.
What You Have
8+ years of experience in Technical Program Management, IT Program Management, or Business Technology leadership, with at least 3 years managing portfolios of cross-functional technology projects.
Demonstrated experience managing roadmaps and programs across multiple business systems domains (e.g., HRIS/Workday, CRM/Salesforce, ERP/NetSuite, Marketing Automation).
Proven ability to design and run intake and prioritization frameworks, aligning diverse stakeholders around a unified roadmap.
Strong stakeholder management skills with the ability to influence and align senior leaders across both technical and non-technical functions.
Track record of operating at both the strategic level (portfolio shape, sequencing, tradeoffs) and the tactical level (project plans, dependency tracking, risk mitigation).
Excellent communication skills — you can translate complex program status into clear, actionable updates for executives and partners.
Experience building or maturing program management practices in a scaling organization.
Comfort with ambiguity and a bias for action — you know when to establish a process and when to just get things done.
Bonus Points:
Experience at high-growth B2B SaaS companies scaling from 500 to 1,000+ employees.
Strong understanding of enterprise integration patterns and how systems like Salesforce, Workday, NetSuite, and Marketo connect across business processes such as Lead-to-Cash and Hire-to-Retire.
Familiarity with enterprise iPaaS platforms (e.g., Workato) and data governance frameworks.
Experience building or scaling a TPM or PMO function from the ground up.
Background in change management and technology enablement programs.
Experience with AI-forward tooling and enterprise AI strategy initiatives.
Compensation
$198,900 - $298,300 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
