Why This Job is Featured on The SaaS Jobs
Partner operations sits at the center of modern SaaS go to market, especially for companies leaning on alliances, ISVs, and integrators to extend distribution. This Senior Partner Operations Analyst role is notable because it focuses on the operational mechanics that make partner led revenue measurable, from deal registration and attribution to the systems that connect marketing and sales activity across a global ecosystem.
For a SaaS career, the work builds durable skills in revenue infrastructure rather than a single function’s workflow. Experience translating partner motion complexity into dashboards, governance, and forecasting is broadly transferable across B2B SaaS, particularly in organizations where indirect pipeline must be defended with clean data and consistent definitions. The emphasis on Salesforce PRM, integrations, and reporting also maps well to the growing demand for operators who can bridge tooling and commercial strategy.
This role tends to suit professionals who like cross functional problem solving and prefer improving processes through evidence rather than opinion. It is a strong fit for someone who enjoys owning end to end operational domains, partnering closely with business stakeholders, and iterating on systems until metrics are trusted and decisions become easier.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
*This is an upcoming role that our team will prioritize hiring for in the near future. If you’re interested, we encourage you to apply now. Your application will be reviewed as soon as the official search begins.
Drive partner operations excellence. Power Coveo’s growth through alliances.
Do you thrive at the intersection of data, systems, and partner-led growth?As a Senior Partner Operations Analyst at Coveo, you’ll scale and optimize the programs, processes, and insights that power our global partner ecosystem and fuel revenue through alliances.
You’ll work closely with Partner, Sales, Marketing, and Revenue Operations teams to enable a high-performing go-to-market engine. This is a highly cross-functional role where analytical rigor meets strategic impact in a partner-driven, high-growth environment.
As our Senior Partner Operations Analyst, you will:
Own and optimize partner operations across the full lifecycle, from recruitment and onboarding to deal registration, pipeline management, and attribution.
Design, execute, and continuously improve partner programs for independent software vendors, global system integrators, and system integrators to align with Coveo’s growth strategy.
Build scalable processes that improve partner performance visibility, data accuracy, and go-to-market efficiency across direct and indirect revenue.
Develop and maintain dashboards and reporting to track key metrics such as partner-sourced and influenced annual recurring revenue, pipeline velocity, activation rates, and program return on investment.
Partner with Alliances leadership to forecast channel revenue and surface trends, gaps, and growth opportunities.
Collaborate with Revenue Operations and IT to enhance the partner technology stack, including Salesforce partner relationship management, partner portals, attribution systems, and integrations with tools such as Marketo and Outreach.
Here is what will qualify you for the role:
4+ years of experience in Partner Operations, Revenue Operations, or Channel Programs within a technology or software company. Strong understanding of partner-sourced and influenced pipeline models, attribution frameworks, and co-selling analytics.
Proven experience supporting alliances, resellers, independent software vendors (ISVs), global system integrators (GSIs), or original equipment manufacturer (OEM) partners through process, data, and tooling optimization.
Hands-on expertise with Salesforce customer relationship management and partner relationship management (PRM), including reporting, dashboards, and data governance best practices.
Advanced skills in Excel/Google Sheets, including financial modeling and analytical functions (pivot tables, VLOOKUPs, QUERY, ARRAYFORMULA, SUMIFS).
Excellent business acumen and communication skills — you know how to turn complex data into clear insights that drive decisions.
What will make you stand out:
Experience with partner management or ecosystem tools such as Impartner, Crossbeam, Allbound, or similar platforms.
Familiarity with partner attribution models, market development funds tracking, and ecosystem analytics.
Advanced spreadsheet skills for analysis and financial modeling, or the ability to write basic structured query language queries for reporting.
A collaborative, curious mindset with a passion for improving how teams work together across functions and partner ecosystems.
Do you think you can bring this role to life? Or add your own color?You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
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