Why This Job is Featured on The SaaS Jobs
This senior fullstack role sits in a core SaaS product environment where web and desktop surfaces must evolve together and remain reliable under continuous delivery. The remit spans feature ownership across frontend and backend, plus operational responsibility through on call and regular releases, which is typical of mature subscription software where customer experience is shaped as much by stability as by new functionality. The mention of collaboration with data science on an agentic AI framework also signals a product area where SaaS teams are increasingly differentiating through embedded AI capabilities.
From a SaaS career perspective, the work builds durable strengths in end to end delivery, API driven architecture, and cloud based deployment practices. Weekly release cadence, code review discipline, and test expectations reflect the mechanics of shipping in product led organizations, while cross functional collaboration with Product and other engineering functions mirrors how roadmap, quality, and platform concerns are balanced in SaaS at scale. Mentoring and guiding multi engineer projects adds leadership scope without moving away from hands on engineering.
This role tends to suit an experienced engineer who prefers owning outcomes, communicating clearly with non engineering partners, and improving systems as well as shipping features. It fits someone comfortable switching between product delivery, technical decision making, and pragmatic incident response in a modern SaaS stack.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
We are seeking a talented, experienced Full-Stack Engineer who is passionate about building high-quality, scalable web applications with modern frontend and backend technologies. You will own significant features end-to-end, tackle technical hurdles, and enrich the team with your engineering experience, including mentoring junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross-functional team, including close collaboration with Product Managers to advocate for technical initiatives for the team.
What you’ll do
- Develop and maintain Dialpad's web & desktop applications using modern technologies.
- Collaborate with the data science team to build a world-class Agentic AI framework.
- Be able to use AI tools like Claude, Gemini, etc., to build world-class features quickly.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Ensure that features are shipped on time and with the highest quality.
- Take on on-call activities to support and resolve issues from QA and customers.
- Be responsible for deploying new releases on a weekly release cadence.
- Collaborate with cross-functional teams (e.g., DevOps, QA, Product, UX) to build and use common components and practices across Dialpad products.
- Mentor junior engineers and help them grow their skills and expertise.
- Communicate technical concepts effectively to both technical and non-technical stakeholders.
Skills you’ll bring
- 6-10 years of experience in full-stack software engineering.
- Strong experience in writing high-performance, reusable, and reliable Python code.
- Strong experience with RESTful APIs.
- Strong experience in modern cloud platforms like GCP or other cloud infrastructures.
- Strong experience in documentation for architectural designs, technical decisions, and best practices.
- Experience with modern frontend frameworks such as Vue/React, as well as HTML, CSS, JavaScript, and TypeScript.
- Experience with databases, SQL/NoSQL.
- Experience in mentoring junior engineers and helping them grow their skills.
- Experience with Agile development methodologies.
- Strong debugging and troubleshooting skills.
- Strong communication and collaboration skills.
