Why This Job is Featured on The SaaS Jobs
This role sits at an increasingly common intersection in SaaS: a product platform augmented by a managed services layer that helps customers reach outcomes when self-serve tooling is not enough. Within an AI-native audio company, the work links model capabilities to real production constraints such as source quality, multilingual delivery, and consistency across content formats, making the function materially tied to product adoption and customer trust.
For a SaaS career, the long-term value comes from operating close to both the platform and the customer workflow. Experience gained here tends to translate across AI and creator-economy SaaS businesses where quality, repeatability, and enablement determine retention. The remit also builds fluency in turning subjective creative feedback into measurable standards, a skill that maps well to roles spanning solutions, product operations, and technical customer success in modern SaaS.
The position is best suited to someone who enjoys hands-on craft while working within a time-bound delivery model, and who is comfortable collaborating with mixed technical and creative stakeholders. It will appeal to professionals who like iterative refinement, clear documentation of best practices, and using tooling to standardise output without losing nuance.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the role
Productions is the 'done for you' managed services wing of ElevenLabs made for creators and media businesses. We bring together our AI audio tools and human experts to unlock human-edited dubs, audiobooks, and more in 15+ languages directly on the ElevenLabs platform.
Here are a few recent projects Productions has helped bring to life:
Dubbing for some of the world's biggest creators (DudePerfect, Lex Fridman, Andrew Huberman) and media businesses
Audiobook production for leading publishers and digital storytelling platforms
Voice creation, sound design, and other audio engineering services for ElevenLabs' largest customers
You can learn more about Productions here: https://elevenlabs.io/productions
As an Audio Engineer, you will:
Create, refine, and iterate on custom voices for ElevenLabs customer using different techniques
Clean, edit, and prepare customer audio to ensure optimal cloning and generation quality
Provide hands-on training and technical guidance on ElevenLabs tools and best practices
Work on Audio Quality rated labeling projects
Requirements
3–5+ years experience in audio engineering, sound design, mixing/mastering, or related fields
Experience working directly with clients, creative teams, or technical stakeholders
Strong proficiency with DAWs (e.g., Pro Tools, Reaper, Logic, Ableton)
Deep intuition for voice characteristics, timbre, clarity, and performance nuance
Ability to translate ambiguous customer needs into clear audio and voice-design solutions
Strong organizational discipline for operating within a time-based service model
Location
This role is remote and can be executed globally
