Why This Job is Featured on The SaaS Jobs
This Legal Engineer role sits at an increasingly important intersection in SaaS: productized AI workflows and regulated, high-stakes professional services. Harvey’s positioning as an enterprise platform with a large customer base suggests a scale phase where repeatable solutions matter as much as novel capability, making “custom solutions” work a practical lens on how AI features become durable, deployable SaaS value.
For a SaaS career, the differentiator here is end-to-end exposure to turning ambiguous customer problems into artifacts that can be reused across accounts. The work spans discovery, prototyping, implementation, and feedback loops into product and engineering, which mirrors how mature SaaS organizations translate services learnings into platform leverage. Experience building templates, playbooks, and configuration guides also maps well to roles in solutions engineering, product operations, and post-sales enablement across B2B SaaS.
This position best fits professionals who enjoy structured problem framing, direct stakeholder collaboration, and iterative experimentation with new product capabilities. It will appeal to legally trained operators who want to stay close to real workflows while developing a more technical, systems-oriented toolkit inside a SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
Harvey’s Custom Solutions team are skilled lawyers who apply their legal experience to help customers scope and build custom prompts, playbooks, and workflows tailored to meet the specific needs of an organization. As the go-to team for bespoke solutions, the team meets directly with customers to scope requirements, brainstorm approaches to unique problems, and create end-to-end solutions to address those requirements using Harvey.
What You'll Do
Serve as the primary owners for creating and implementing custom prompts, workflows, and vault templates across specific customer workspaces.
Lead scoping sessions with customer stakeholders to understand requirements, map processes, and translate needs into actionable solutions.
Work with customer teams to ensure effective implementation and adoption of these custom solutions.
Rapidly prototype, test, and iterate on solutions, including piloting and validating the newest Harvey features ahead of broader rollout.
Identify and articulate key product gaps and prioritized enhancements, channeling direct customer feedback to Harvey’s product and engineering teams and partnering to validate solutions.
Collaborate with Harvey’s customer success teams to ensure these initiatives produce measurable improvements in quality and productivity.
Develop and maintain reusable assets (templates, playbooks, configuration guides) and best practices to drive consistency and accelerate deployments.
What You Have
JD or equivalent legal qualification.
At least 2 years of experience practicing law at a top-tier law firm and/or in-house experience
Strong communication skills grounded in customer engagement and use case development.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Experience in practice innovation is a plus
Experience building customized AI solutions is a plus.
Compensation
$170,000–$240,000 USD OTE (80/20 split)
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
