Why This Job is Featured on The SaaS Jobs
Cloud infrastructure management roles are increasingly central in SaaS, where product reliability is inseparable from customer retention and revenue. This position sits in a platform organization supporting multiple business units, which signals a shared-services model common in more mature SaaS environments. The emphasis on AWS, Kubernetes, ECS, and RDS points to a production-grade stack where operational decisions directly shape service availability, security posture, and the pace at which application teams can ship.
For a long-term SaaS career, the role offers a strong blend of technical depth and engineering leadership. Leading reusable infrastructure capabilities and setting standards across teams builds experience that transfers well across SaaS companies that invest in internal platforms. The remit spans architecture, incident-level problem solving, and operational readiness, which is the kind of end-to-end ownership that underpins future progression into platform leadership, SRE management, or broader technology strategy roles.
This role is best suited to a manager who prefers to stay close to the technical work while guiding others, rather than operating purely through delegation. It will fit someone who enjoys cross-team collaboration, translating reliability and scalability needs into practical roadmaps, and balancing longer-term platform direction with day-to-day operational demands.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
We’re looking for a hands-on Engineering Manager to lead our Cloud Infrastructure team within the Technology Platform group. This person will be responsible for driving the design, development, and operational excellence of infrastructure supporting multiple business units. Our infrastructure is AWS-based and relies heavily on Kubernetes, ECS, and RDS—so deep experience with these technologies is essential.
This is not a pure people-management role. We need someone technical and involved, who can dive into architecture decisions, help troubleshoot complex issues, and act as a strong technical resource and thought partner to the engineers on the team. The manager will be expected to lead by example, providing architectural guidance, ensuring operational readiness, and advocating for best practices in security, scalability, and automation.
This role sits within our Platform organization, so we’re looking for someone who brings strong platform thinking—someone who can build reusable infrastructure capabilities that scale across teams, enable faster development, and reduce operational burden. They should be passionate about empowering other teams and building reliable foundations that make other engineers more productive.
We want a leader who can balance strategic direction with day-to-day technical execution, coach and grow engineers, and collaborate closely with peers across application and platform teams. Strong communication skills, a bias for action, and a mindset for continuous improvement are key.
Essential Functions:
- Develops and implements roadmaps, resourcing, project scheduling and oversight, and process improvements for team and function
- Identifies gaps and sets technical strategy for the team
- Participates in cross-functional initiatives and leadership meetings
- Drives the evolution of engineering standards and practices across the department
- Provides technical guidance and mentoring to engineers, identifying individual growth needs for engineers
- Accomplish results through professional employees by setting project timelines, priorities based on project objectives, and oversight of ongoing assignments.
- Attract, select, and retain high-level talent through active participation in performance management and professional development of team members.
- Leverage AI tools and techniques to enhance software development activities, including code generation, testing, debugging, and optimization.
- Apply AI insights to identify patterns, automate repetitive tasks, and improve overall development efficiency and product quality.
- Evaluate and integrate AI/ML capabilities where appropriate to strengthen product functionality and user experience.
- Maintain awareness of emerging AI trends and best practices to inform continuous learning and innovation.
Requirements:
- Bachelor’s Degree in Computer Science or related field with 8+ years of relevant experience and 2+ years of management experience or combination of education and experience
- Proficiency in more than one major programming language
- Deep understanding of the foundation of software engineering principles, including system design, architecture, and development practices
- Proven success in a fast-paced development environment, with a focus on improving development practices and processes to enhance team efficiency, collaboration, and code quality in a large-scale organization
- Proven success as a coach and mentor of technical staff
- Ability to motivate yourself and others, prioritize your own work, and adapt and thrive in a dynamic team environment
- Excellent problem solving, decision-making, and interpersonal skills
- Excellent verbal and written communication skills for technical and non-technical audiences
Desired:
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification
- Experience with the AWS or Salesforce Platform, particularly developing managed packages as a part of the ISV Partner Program
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.
The base salary range for this job is:
$121,900.00 - $213,300.00
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
