Why This Job is Featured on The SaaS Jobs
Snowflake sits in the upper tier of cloud data SaaS, where reliability and performance are product features as much as engineering outcomes. Snowtrail, as described, is infrastructure that enables customer specific workload coverage through query replay and intelligent sampling, which places this role at the intersection of platform engineering and customer impact. For SaaS professionals, that is a meaningful vantage point because it deals directly with how multi tenant services prevent regressions and quantify change at scale.
As a career move within SaaS, leading this kind of internal platform builds durable experience in operating distributed systems with measurable correctness and cost constraints. The remit touches telemetry style pipelines, performance isolation, and the operationalization of ML driven decisioning, all patterns that recur across modern SaaS data platforms. Managing delivery here also develops the cross team coordination needed when infrastructure becomes a dependency for many product surfaces.
This role tends to suit an engineering leader who prefers concrete systems problems over feature roadmaps, and who enjoys mentoring while still staying close to technical decisions. It aligns with professionals who like using SQL and systems languages pragmatically, and who are motivated by setting engineering standards for quality under high change velocity in a remote capable setup.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
We’re hiring a talented Software Engineering Manager to lead the Snowtrail infrastructure team at Snowflake. Snowtrail is the infrastructure that enables Snowflake to deliver dedicated coverage for customer-specific workloads. Its innovative approach allows Snowflake to precisely test and measure the impact of changes on individual customers, making it essential for ensuring the platform’s reliability, correctness, and performance. Through query replay, Snowtrail helps us catch regressions early. By leveraging machine learning models to intelligently sample queries and workloads, we continuously optimize for both cost and performance. Evolving Snowtrail to incorporate new engine features while improving scalability, efficiency, and reliability is central to our continued success
OUR IDEAL MANAGER WILL HAVE :
Strong passion and proven track record for shipping quality software in high code velocity environments
10+ years industry experience designing and building distributed data systems.
Excellent problem solving skills, and strong CS fundamentals including data structures, algorithms, and distributed systems.
Fluency in SQL, Java, C++, Python or Go.
Ability to collaborate well across teams, build high-performing teams and mentor junior engineers.
Excellent interpersonal communication skills.
Ability to work on-site at our San Mateo, CA or Bellevue, WA offices.
BONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING :
Building at-scale telemetry pipeline or query replay pipeline
Building or testing database query engine
Operationalizing Machine Learning models
Solid understanding of shipping end to end customer experiences across clients including browsers, apps and drivers
Multi-tenant systems, with focus on reliability, performance, isolation, security and scalability.
A track record of leading distributed technical teams
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
