Why This Job is Featured on The SaaS Jobs
This Staff Product Manager role sits at the intersection of vertical SaaS and enterprise transformation, focused on modernising insurance claims workflows that are still heavily manual. In the SaaS ecosystem, that kind of domain-specific platform work tends to demand strong product judgement because the software must serve both high-stakes operational users and end customers navigating stressful moments, while also integrating into complex insurer environments.
From a SaaS career perspective, the mandate signals meaningful exposure to product strategy tied to measurable outcomes, plus the realities of shipping in regulated, process-heavy industries. Work that spans self-service experiences, backend decisioning, and ML-informed tooling can build durable skills in balancing user empathy with systems thinking, and in translating ambiguous problem spaces into roadmaps that engineering and go-to-market teams can execute against.
This position is best suited to a product leader who prefers cross-functional influence over formal authority and is comfortable making trade-offs with incomplete information. It will likely appeal to someone who enjoys combining qualitative customer insight with metrics, and who wants their SaaS product management craft tested in an enterprise buyer context where adoption, trust, and change management matter as much as features.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.
We’re looking for a strategic and driven Staff Product Manager to shape the vision, roadmap, and execution of our next-generation products. In this role, you’ll partner cross-functionally with design, engineering, and business stakeholders to bring impactful ideas to life, from concept to launch and beyond.
What You’ll Do
📈 Define and own the product strategy and roadmap, aligning with company goals, customer insights, and market opportunities.
🔄 Lead the full product lifecycle from discovery and definition through delivery, iteration, and scale.
🤝 Collaborate closely with engineering, design, and go-to-market teams to ensure smooth execution and alignment on priorities.
📊 Leverage data and research to drive decisions, measure success, and continuously improve user engagement and business outcomes.
💡 Champion innovation, exploring new ideas, technologies, and approaches to deliver exceptional experiences.
🎯 Communicate clearly and effectively, translating complex concepts into actionable plans for internal and external stakeholders.
What You Bring
🏆 Proven success leading products through the full lifecycle in a fast-paced, high-growth environment.
🌟 Visionary thinking able to define a bold product vision while maintaining strong execution focus.
🤖 Technical fluency to collaborate effectively with engineering teams.
🗣️ Excellent communication and storytelling skills to align diverse teams around shared goals.
📉 Analytical mindset, with experience using metrics and experimentation to inform strategy.
❤️ Customer obsession, always advocating for user needs and translating insights into value-driven solutions.
🤝 Collaborative leadership style, influencing without authority, and building trust across teams.
⚡ Adaptability and resilience, thriving amid change and ambiguity.
Benefits:
🤑 Competitive Compensation: Competitive salary and equity packages for all employees
🏥 Healthcare Plan: Platinum medical, dental, and vision
🛡️ Free life insurance: Including long-term disability & short-term disability
🏄 Unlimited PTO: Uncapped vacation days & paid holidays
👶 Family Leave: Maternity & paternity
📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute
🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks
👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses
🤝 Team events & Offsites: We're remote, but we regularly get together
**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information**
Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
