Why This Job is Featured on The SaaS Jobs
This role stands out in SaaS because it sits on a core scheduling platform that underpins an operations-focused product used by many customers. Work like this tends to be highly coupled to reliability, availability, and data consistency, making it relevant to how mature SaaS companies evolve foundational services without disrupting day-to-day customer workflows. The emphasis on AI-native foundations and agentic development practices also reflects a broader shift in SaaS engineering toward integrating AI into both product capabilities and delivery methods.
From a long-term SaaS career perspective, the combination of full-stack delivery and service architecture maps well to common growth paths in product engineering. Building and operating highly available services, scalable databases, and data streams develops skills that transfer across subscription products where uptime, performance, and safe iteration are central. Close collaboration with product and design also reinforces the product-minded engineering approach that many SaaS organizations expect at senior levels.
This position is best suited to engineers who like owning systems end to end, including production responsibilities such as on-call and incident response. It will fit someone who prefers working across backend services and user-facing interfaces, and who is motivated by improving engineering practices across design, development, testing, and release cycles.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
.
PagerDuty is seeking a Full-Stack Software Engineer to join our diverse and customer-focused team!
In this role,you’ll be working on our scheduling platform which is a core piece of our business to help organizations distribute on-call responsibilities across their teams. This is an exciting opportunity as you’ll help us realize the long term vision for the product to build flexible and extensible scheduling capabilities powered by AI-native foundations. You’ll architect and build a suite of highly available services, scalable databases and reliable data streams while pioneering agentic development practices that leverage AI as a first-class engineering partner. You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for our customers. The ideal candidate will have full stack experience with Java, and React and be responsible for promoting engineering excellence principles with our design, dev, test and release cycles.
Why we need you
The Mobilization Team is looking for a passionate software engineer to help us build the future of Schedules for the Operations Cloud. As an engineer on the team, you’ll be working on our scheduling platform which is a core piece of our business to help organizations distribute on-call responsibilities across their teams. You’ll help us realize the long term vision for the product to build innovative, flexible and extensible scheduling capabilities by architecting and building AI-native foundations (a suite of highly available services, scalable databases and reliable data streams accessed via an agentic framework). You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for our customers. You’ll also be responsible for promoting engineering excellence principles with our AI-first design, dev, test and release cycles.
Key Responsibilities
- From day one, you’ll be designing, coding, testing and shipping backend applications or micro-services, APIs or front-end interfaces that ensure we deliver secure, highly reliable and scalable solutions to our customers.
- Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
- With 20,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
- Participating in your team’s on-call rotation, triaging and addressing production issues as they arise.
Basic Qualifications
- Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
- Development experience working on customer-facing and web-based systems.
- Demonstrated experience with Java/ Python, React, AI coding tools
- You have built or worked on a customer-facing product
Preferred Qualifications
- You have operational experience in a cloud technologies such as AWS
- You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.)
- Experience building user-facing public APIs
- You’ve had experience designing & implementing distributed and highly available systems
The base salary range for this position is 113,000 - 190,300 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**This role is expected to come into our Atlanta office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!**
