Why This Job is Featured on The SaaS Jobs
PagerDuty’s Territory Executive role sits squarely in a mature B2B SaaS environment where expansion within an installed base is a primary growth lever. The focus on an Operations Cloud platform also reflects a category where buyers expect measurable, workflow-level outcomes, making commercial work tightly connected to real operational use cases rather than one-off feature selling.
For a SaaS sales career, this kind of territory ownership builds durable strengths in multi-product expansion, executive-level discovery, and translating platform adoption into commercial value. Experience running structured qualification and forecasting in Salesforce, alongside a formal framework like MEDDICC, is widely portable across modern SaaS revenue teams and becomes especially relevant for larger deal cycles and cross-functional account orchestration.
This position tends to suit sales professionals who prefer account planning and relationship depth over high-volume prospecting, and who are comfortable navigating both technical and business stakeholders. It also fits someone who wants clear accountability for a defined patch and enjoys collaborating with solutions consulting, customer success, renewals, and product-facing partners to move an account forward.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with significant expansion potential. You will combine strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of PagerDuty’s Operations Cloud. This is an exciting opportunity to accelerate PagerDuty’s footprint in high-growth accounts by engaging directly with C-level stakeholders and delivering measurable business outcomes.
The ideal candidate is a strategic seller who thrives in fast-paced environments, excels at executive engagement, and has a proven track record of driving multi-product growth within existing customer portfolios.
KEY RESPONSIBILITIES
- Drive growth within a defined territory by expanding revenue in existing mid-sized accounts through upsell and cross-sell motions.
- Build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement.
- Develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities.
- Champion the adoption of PagerDuty’s Operations Cloud to deliver tangible value and expand platform usage.
- Accurately forecast and manage your sales pipeline using Salesforce and the MEDDICC qualification framework.
- Collaborate cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience.
BASIC QUALIFICATIONS
- 3-5 years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software.
- Proven success in meeting or exceeding quota within a defined territory.
- Demonstrated ability to sell to and influence C-level executives and technical stakeholders.
- Proficiency using Salesforce (SFDC) for pipeline management and forecasting.
- Bachelor’s degree or equivalent experience.
PREFERRED QUALIFICATIONS
- Experience applying MEDDICC and Command of the Message (COM) methodologies in complex sales cycles.
- Strong understanding of multi-product SaaS sales motions and consultative selling at the enterprise level.
- Experience selling into high-growth or high-potential accounts across AMER, EMEA, APAC, or Public Sector verticals.
- Familiarity with Operations Cloud or DevOps environments.
- Results-oriented mindset with exceptional collaboration, negotiation, and presentation skills.
The base salary range for this position is 105,000 - 126,500 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
