Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
Sales Development remains one of the clearest entry points into enterprise SaaS revenue, and this role sits squarely in that motion. Level AI is positioned as an AI native platform for contact center intelligence, which typically involves multi stakeholder buying groups and problem discovery across customer experience, operations, and analytics. That makes the SDR remit here relevant to how modern SaaS companies create pipeline when the product story is technical but the business impact needs to be translated.
For a long term SaaS career, the most durable value in SDR work comes from building repeatable prospecting systems and learning how qualification maps to downstream conversion. The listing signals an emphasis on research, creative outreach, and measuring results, which are core skills for progressing into Account Executive roles, revenue operations, or even product aligned go to market paths. Exposure to AI themed messaging also helps develop fluency in a category where positioning and proof points evolve quickly.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. We
transform customer engagement by reimagining contact centers as strategic assets. Our
AI-native platform leverages advanced technologies, including Large Language Models, to
extract actionable insights from customer interactions. By providing these deep insights,
Level AI empowers organizations to elevate customer experience and drive sustainable
growth. With a commitment to consistent innovation, Level AI stands as one of the industry’s
most adaptive and forward-thinking solutions.
Our AI-powered customer service intelligence platform is designed to enhance the customer
experience for companies of all sizes. Leveraging a powerful semantic engine, Level AI
analyzes every support conversation within contact centers to deliver enterprise-wide
insights that improve quality assurance and agent performance.
As an SDR at Level AI, you will be at the forefront of our sales efforts, generating qualified
opportunities and establishing meaningful connections with high-profile personas. Your skills
in prospecting, creative outreach, and data-driven solutions will be key in building an
effective sales pipeline and driving revenue.Join us and be part of an exciting journey as we
revolutionize the AI industry, and play a crucial role in driving our company's growth!
Responsibilities:
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Conduct rigorous research on companies and identify potential customers
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Pitch our company and solution to prospects, showcasing our unique value proposition
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Develop compelling emails and campaigns to capture the attention of prospects and drive engagement
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Establish exciting new opportunities and meetings with prospective customers
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Utilize targeted cold-calling and emailing to create significant outreach and generate qualified leads
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Use data-driven solutions to track your results and constantly refine your approach to achieve optimal outcomes
Requirements:
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At least 1 year of experience in a Sales Development Representative (SDR) or similar outbound prospecting role.
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Excellent skills in prospecting, cold calling, and emailing, with a knack for crafting compelling messagesKeen interest in AI and the enterprise sales process, staying up-to-date with industry trends
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Good interpersonal skills and the ability to collaborate with internal stakeholders as well as end customers to drive success
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Thrive on helping customers solve their problems, providing them with a solution that will meet their needs
Perks & Benefits:
At Level AI, we believe in fostering a supportive and collaborative team culture that is dedicated to your personal and professional growth. Join us and enjoy an array of exciting company perks, including :
- Comprehensive Health, Vision, and Dental Insurance Coverage
- Flexible Paid Time Off (PTO) policy
- Investment in your growth
- Company Swag, holiday parties, monthly dinners/lunches, and fun off-site visits
- Parental Leave
- 401(k) plan
Compensation: We value your skills and aptitude! We offer market-competitive compensation, tailored to your skill set and experience, as we recognize and reward your contributions to our success.
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