Why This Job is Featured on The SaaS Jobs
This Executive Assistant role sits at the operational center of a SaaS customer-facing organization, supporting leaders across Customer Experience, Growth Strategy, Services, and Support. In SaaS, where retention, expansion, and customer communication are tightly linked, the quality of internal coordination often shows up directly in customer outcomes. The remit here reflects that reality: it is designed to keep leadership time, stakeholder touchpoints, and cross-functional rhythms coherent across multiple CX-adjacent functions.
From a SaaS career standpoint, the role builds durable operating skills that translate across product-led and sales-led environments: managing executive bandwidth, maintaining reliable follow-through, and enabling clean handoffs between teams that share customer accountability. Exposure to how Growth Strategy, Support, and Services interlock provides a practical view of the post-sale system, including the cadence and standards expected when engaging executives internally and externally.
This position is best suited to an EA who prefers structured ownership over coordination details, is comfortable balancing competing priorities for several senior leaders, and takes satisfaction in reducing friction for others. It also fits someone who wants proximity to go-to-market and customer operations without stepping into a chief of staff track.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
Our cultureis unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
Read about us in the NYT, Forbes, First Round Review, and more.
Hear from our employees directly on our Glassdoor page!
Executive Assistant @ Clay
As an Executive Assistant, you will be the behind-the-scenes force that keeps our Customer Experience organization running at its best. You will report directly to our Head of Customer Experience and also support our Head of Growth Strategy, Head of Services, and Head of Support — handling everything from scheduling high-priority meetings to pulling off memorable team events. Think of yourself as the connective tissue of the CX org: keeping every function aligned, every commitment tracked, and every leader free to focus on what they do best.
What You'll Do
Manage fast-changing calendars with precision across four senior leaders, making sure priorities are protected and no detail is overlooked.
Be a trusted, critical partner in the success of the CX org by staying ahead of what each leader needs — proactively removing friction and helping them make the most of their time.
Act as the go-to point of contact for internal and external partners across Growth Strategy, Services, and Support, ensuring communication is always clear and timely.
Support our Growth Strategists (CSMs) in booking executive 1:1s with our internal leaders and customers — acting as a reliable, professional point of coordination that makes every touchpoint feel seamless.
Follow up on action items and commitments, making sure nothing falls through the cracks and keeping leaders accountable to their priorities.
Plan and execute CX team events, offsites, and dinners — from the big-picture logistics to the small touches that make them memorable.
Coordinate travel seamlessly: flights, hotels, itineraries, and everything in between.
Help unite a cross-functional team by serving as a go-to resource across Growth Strategy, Services, and Support — facilitating communication and jumping in with coordination support wherever needed.
What You'll Bring
A genuine love for being an Executive Assistant and making complex organizations run smoothly.
Experience thriving as an EA supporting multiple senior leaders in a fast-paced, dynamic environment.
Strong written and verbal communication skills, with a talent for adapting your tone and style to different audiences.
The ability to juggle competing priorities across leaders and functions while staying organized, calm, and proactive.
A knack for anticipating needs, solving problems before they arise, and bringing a positive, can-do attitude to whatever comes your way.
What This Role Is Not
A personal assistant. This role is focused on professional support — you won't be planning date nights or running personal errands.
A chief of staff. You won't be expected to own or drive cross-functional projects forward. That's a different (and equally valuable) role — this one is about making the trains run on time, not laying the tracks.
