Why This Job is Featured on The SaaS Jobs
This role stands out in SaaS because it sits at the point where sophisticated platform capabilities become legible to customers. A Demo Studio Lead operates across product, engineering, design, and go to market to shape how AI functionality is experienced in real scenarios, especially in moments that influence market perception such as launches and major events. In SaaS categories where differentiation can be abstract, the demo becomes part of the product narrative and the adoption engine.
For a long-term SaaS career, the work builds a rare blend of skills that transfer across product marketing, solutions engineering, and product-led growth. Owning end to end demo systems develops judgment about what to simplify, what to prove technically, and how to design reliable environments that hold up under scrutiny. It also creates repeated exposure to cross-functional operating rhythms, from roadmap alignment through production readiness and post-event iteration.
This position suits professionals who prefer ambiguous problems with high accountability and who enjoy translating technical depth into clear storylines. It is a strong match for operators who can balance craft and process, stay calm during live execution, and collaborate effectively with senior stakeholders without relying on formal authority.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
The Demo Studio translates OpenAI's most advanced capabilities into tangible, high-impact customer experiences. We design and deliver the demos, applications, and environments that help executives and practitioners understand what is possible with AI.
Our work sits at the intersection of product, engineering, design, and go-to-market. We operate as a hybrid product studio and live production team, building experiences that are technically credible, narratively compelling, and reliable in high-stakes settings.
About the Role
We’re looking for a Demo Studio Lead to own the end-to-end demo experience for OpenAI’s major events, launches, and strategic programs.
This is a highly cross-functional role focused on translating cutting-edge AI capabilities into clear, compelling, and production-ready experiences. You will own the full demo portfolio for an event or initiative, spanning main-stage moments, breakout experiences, booths, and supporting content.
You’ll define the narrative, architect workflows, build high-fidelity demo environments, direct presenters, and ensure flawless execution in live environments. This is not a traditional sales engineering, presentation, or narrowly scoped design role — it requires a combination of product thinking, technical fluency, storytelling, systems design, and operational excellence.
This role is ideal for someone who thrives in ambiguity, operates with strong ownership, and is excited about shaping how the world experiences AI firsthand.
In this role, you will:
Owning the demo portfolio for major events and ensuring a cohesive, high-quality experience across all demo surfaces
Designing narrative-driven demos that translate advanced AI capabilities into believable customer workflows
Building high-fidelity demo environments, applications, and agent-driven workflows across tools, data, and multimodal interfaces
Leading live demo execution, including operational readiness, troubleshooting, and backup systems
Directing presenters through rehearsal and iteration to improve clarity, pacing, and delivery
Extending demo experiences into booths, experiential activations, and attendee-facing applications
Partnering closely with Product, Engineering, Design, Research, Marketing, and GTM teams to align on narrative and execution
Contributing to shared demo infrastructure, systems, and best practices that scale across events
You might thrive in this role if you:
8+ years in technical product marketing and/or technical success roles
Have strong systems thinking and can design end-to-end workflows and experiences
Are technically fluent and comfortable working with APIs, AI systems, data, and modern development tools
Have experience building demos, prototypes, or customer-facing applications
Have strong storytelling instincts and can simplify complex technical concepts into compelling narratives
Thrive in high-stakes environments such as launches, conferences, or live executive demos
Are highly detail-oriented and care deeply about craft, usability, and quality
Operate with a high degree of ownership and autonomy in ambiguous environments
Stay calm under pressure and can troubleshoot effectively in real time
Workplace & Location
This role is based in NYC or San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.
Compensation Range: $284K - $315K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
