Why This Job is Featured on The SaaS Jobs
ElevenLabs sits in a segment of SaaS where product adoption spans both self-serve users and enterprise buyers, and that mix tends to place unusual demand on internal operations. Featuring an Operations Recruiter here highlights a less-visible but critical SaaS lever: building the corporate functions that let a product-led company keep shipping, selling, and supporting at scale across regions.
For a SaaS career, this kind of recruiting remit builds durable pattern recognition across multiple business systems at once. Owning full-cycle hiring for People, Finance, Legal, and IT creates exposure to how SaaS companies design org structures, define role scorecards, and calibrate hiring standards as priorities shift. The emphasis on process design, sourcing strategy, and candidate experience also maps cleanly to modern talent teams that operate with metrics, pipelines, and repeatable playbooks.
This role best fits recruiters who prefer high ownership and close partnership with senior stakeholders, rather than narrow requisition coverage. It will suit someone comfortable juggling varied search types and translating ambiguous needs into clear hiring plans, particularly in distributed environments where coordination and written communication shape outcomes.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an Operations Recruiter to join our truly global Talent team at ElevenLabs. This is not a conventional recruiter role — you’ll own the full recruiting lifecycle for key Operations functions that keep our company running and scaling smoothly. You’ll identify, attract, and close exceptional talent across functions such as People, Finance, Legal, IT, and other core operational teams.
As an essential partner to business leaders, you’ll help shape role strategies, elevate hiring standards, and drive an outstanding candidate experience from first outreach through offer and onboarding. You’ll be part of a small, high-powered team that’s redefining what great hiring looks like and pushing the boundaries of what’s possible in talent acquisition at a global, high-growth AI company.
If you’re energized by collaboration, creative problem-solving, and deep ownership — and if you want to build recruiting systems that scale — this is the role for you.
What your day might look like
Full-cycle recruiting for Operations roles — from intake and role scoping to offer and close across functions like People, Finance, Legal, IT, and more.
Partnering closely with hiring leaders to refine requirements, anticipate talent needs, and align on role priorities and success signals.
Managing complex, high-impact searches simultaneously with a strong focus on quality, speed, and candidate experience.
Developing and executing strategic sourcing plans (including direct outreach, referral campaigns, creative channels, and targeted pipelines).
Driving a best-in-class candidate experience, ensuring clear communication, strong employer brand representation, and thoughtful process design.
Being an ambassador for ElevenLabs — your engagement with candidates shapes their first impressions and reflects our values.
Requirements
Proven experience in full-cycle recruiting for operations, corporate functions, or cross-functional business roles (we’d love to see ~3+ years, but impact matters more than years).
Comfortable managing complex, multi-role hiring across global regions — you stay focused and organized even with many moving parts.
Strong stakeholder management skills — you build trust with hiring leaders and influence hiring strategy with clarity and data-informed insights.
Excellent communication skills — you craft compelling narratives to attract top talent and manage expectations with transparency and professionalism.
A strategic and scrappy mindset — you build systems, refine processes, and bring creativity to recruiting challenges.
Thrives in fast-paced, remote-first environments and collaborates effectively across time zones.
Bonus:
Experience recruiting globally or in high-growth startups.
A data-driven mindset with experience tracking and improving recruiting metrics.
A builder’s mindset: you iterate, test new approaches, and constantly refine playbooks and processes.
Location
This role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.
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