Why This Job is Featured on The SaaS Jobs
This Software Development Engineer contractor role stands out as a SaaS operations minded engineering position, where product reliability is treated as a core capability rather than an afterthought. The remit spans production issue resolution, controlled changes across QA through production, and cross functional collaboration with Customer Success and Professional Services, a common pattern in B2B SaaS where customer outcomes depend on stable systems and accurate data.
For a long term SaaS career, the work builds practical fluency in how subscription software is actually run day to day. Experience with troubleshooting, log analysis, root cause work, and release validation translates directly into platform engineering, SRE adjacent paths, and senior backend roles that require operational ownership. The emphasis on documentation and repeatable processes also maps well to SaaS environments where auditability and predictable deployments matter.
This role fits engineers who prefer systematic investigation over greenfield feature delivery and who are comfortable being the connector between technical teams and business facing functions. It is also well suited to someone who can work independently in a remote contractor setup and who values hands on exposure to real production constraints and change management.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Gappify looking for a Software Engineer who will focus on engineering support, operational requests, and production issue resolution. This role blends backend development expertise with strong operational discipline, requiring someone who is comfortable working across environments, investigating system behavior, and ensuring smooth execution of changes across QA, UAT, staging, and production systems.
You will collaborate closely with Customer Success, Professional Services, QA, Product, and Engineering teams to support critical business operations, resolve issues, and maintain system stability.
Work Arrangement: Remote, 20 hours min / 30 hours max per week; Monday to Friday, 9pm to 6am (can be broken schedule within this window)
- Application Deadline
- June 30, 2026
- Department
- Engineering
- Employment Type
- Contract / Temp
- Location
- Manila
- Workplace type
- Fully remote
- Reporting To
- Paolo Bati
What You Will Do:
- Execute database updates, data fixes, scripts, and configuration changes across QA, UAT, Staging, and Production environments
- Investigate application behavior, system issues, and data discrepancies raised by internal teams
- Support production troubleshooting, log analysis, and deployment activities
- Perform root cause analysis and coordinate fixes for recurring issues
- Maintain documentation for scripts, processes, and operational changes
- Support release activities, monitoring, and post-deployment validation
- Handle urgent operational and business-critical requests as needed
What You Will Bring to the Team:
- 3–5 years software development experience
- Strong experience in PHP, with working knowledge of Java
- Solid understanding of SQL and relational databases
- Experience with APIs, backend services, and system integrations
- Comfortable troubleshooting production or environment issues
- Experience with Git and version control systems
- Strong communication and documentation skills
- Able to work independently with minimal supervision
Nice to Have
- React or modern frontend experience
- Cloud and deployment exposure
- Agile/Scrum experience
- Familiarity with AI-assisted dev tools (ChatGPT, Copilot, Cursor, etc.)
- Automation or DevOps exposure
About Gappify
Gappify, founded in 2016, is a cloud-based software provider of accrual automation solutions for mid-market and enterprise accounting teams. The company is headquartered in New York City with offices in Berkeley, CA, Washington, D.C., and Manila, Philippines. Our team consists of accountants and CPA’s from Big Four public accounting firms, software innovators, and strategic advisors from some of the largest and most recognized technology companies in the world.
Our Hiring Process
Stage 4:Hiring Manager Interview
Stage 2:Technical Interview
Stage 4:Hiring Manager Interview
Stage 2:Technical Interview
Stage 4:Hiring Manager Interview
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