Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
SaaS is increasingly shaped by infrastructure decisions, especially as AI-driven products push compute, networking, and datacenter capacity into the core of service reliability. This role stands out because it sits at the boundary between software outcomes and physical delivery, owning the path from construction to compute readiness within OpenAI’s Stargate program and its partner-operated campuses.
For a SaaS career, the durable value here is learning how large-scale infrastructure becomes an operational product. The work naturally builds fluency in cross-functional execution across facilities, hardware deployment, networking, and supply chain, alongside the partner mechanisms that keep complex programs aligned. That combination translates well to SaaS environments where uptime, capacity planning, and vendor ecosystems directly influence customer experience and roadmap credibility.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem through the Stargate program—an initiative to develop massive next-generation datacenter campuses in partnership with industry leaders.
The Physical Infrastructure team sits at the center of this effort, driving infrastructure strategy and execution from site development through full operational readiness. This team operates at the intersection of technical infrastructure, delivery, operations, and commercial partnerships, working across internal teams and external partners to enable large-scale AI compute deployments.
About the Role
We are seeking an Infrastructure Delivery & Operational Partner Lead – Stargate to own partnership and delivery from construction through compute readiness across one of our most critical infrastructure relationships.
This role serves as the primary delivery owner and strategic operational interface for key Stargate programs, ensuring successful execution across construction, datacenter operations, hardware deployment, and partner ecosystems. You will operate across technical infrastructure, delivery execution, and partnership management to ensure infrastructure programs move quickly, efficiently, and reliably from buildout through operational readiness.
This is a people management role requiring strong physical infrastructure experience, delivery leadership through turn-up, and the ability to navigate complex multi-partner environments with urgency and clarity.
Key Responsibilities
Own operational delivery for major Stargate infrastructure programs across partner-operated datacenter campuses
Serve as OpenAI’s primary delivery interface with strategic infrastructure partners
Coordinate execution across construction, facilities, hardware deployment, and infrastructure operations teams
Drive operational readiness for large-scale AI compute infrastructure
Manage day-to-day collaboration with partner operations, construction, and delivery teams
Ensure alignment between partner execution and OpenAI infrastructure priorities
Identify and remove blockers impacting datacenter deployment and operational readiness
Drive resolution of complex operational issues across multiple organizations
Establish operational rhythms, reporting, and escalation paths for major delivery programs
Work closely with internal teams including infrastructure engineering, datacenter operations, hardware deployment, networking, and supply chain
Align technical execution with commercial and operational commitments
Ensure infrastructure programs meet schedule, reliability, and scale targets
Balance tactical operational execution with long-term infrastructure strategy
Develop scalable processes for managing large infrastructure partnerships
Contribute to operational models that support OpenAI’s expanding AI infrastructure footprint
Basic Qualifications
12+ years of experience in infrastructure delivery, datacenter operations, or large-scale technical program execution
Experience managing complex partner relationships in infrastructure, cloud, or hyperscale environments
Strong understanding of physical infrastructure operations (datacenters, facilities, construction, or network/hardware deployment)
Experience coordinating cross-functional programs across engineering, operations, and external partners
Ability to navigate ambiguity and drive outcomes across distributed teams
Preferred Qualifications
Experience with hyperscale datacenter development or operations
Experience managing infrastructure delivery with major cloud or infrastructure providers
Background in construction, datacenter campus buildouts, or infrastructure deployment programs
Strong operational leadership in large-scale mission-critical environments
Track record of leading complex infrastructure initiatives with significant external partners
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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