Why This Job is Featured on The SaaS Jobs
This Audiovisual Design Engineer role stands out in the SaaS landscape because it sits at the operational layer that enables distributed product and engineering organizations to function day to day. In a software-first company, reliable conferencing, room standards, and video infrastructure become core internal platforms, with expectations closer to production systems than office utilities.
From a SaaS career perspective, the work builds durable experience in standardization, lifecycle management, and global rollout patterns that mirror how SaaS teams scale customer-facing services. Ownership of monitoring, alerting, integrations with ticketing and calendars, and “five nines” availability connects AV engineering to the same reliability disciplines used in cloud operations, creating a portfolio that translates across IT, enterprise systems, and internal platform roles.
The position is best suited to engineers who enjoy designing repeatable systems rather than one-off installs, and who are comfortable partnering across network engineering, security, and real estate stakeholders. It will appeal to professionals who like mixing hands-on technical depth with documentation and governance, and who prefer work where user experience is measured in adoption, consistency, and uptime across many offices.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives.
About the Role
As an Audiovisual (AV) Engineer at OpenAI you will play a pivotal role in designing, implementing and ensuring the availability, reliability, and exceptional ease-of use of our conference room audio visual and video conferencing infrastructure. The ideal candidate will have expert-level experience in audiovisual design, programming and implementation of enterprise AV systems and moderate but demonstrable networking and general IT capabilities.
This is a hybrid role and will require 3 days a week in our San Francisco office.
In this role, you will:
Develop, own, and continuously improve global conference room AV and video conferencing standards, with a focus on reliability, consistency, scalability, and five 9s availability.
Design and manage enterprise conference room standards, including room archetypes, approved hardware stacks, user experience requirements, control patterns, network requirements, and supportability expectations.
Produce and maintain standard AV drawing packages, design templates, build documentation, and release/revision cycles for global deployment.
Establish scalable systems and processes for managing the full AV technology lifecycle, including evaluation, standardization, deployment, support, refresh, and retirement.
Define design requirements and technical patterns for AV monitoring, alerting, automation, and operational handoff so global room standards can be supported, measured, and improved at scale.
Oversee AV control code, programming patterns, and network requirements to move from project-specific implementations to a first-party global standard deployed consistently across offices.
Lead AV/VC design standards and technical review for new global office buildouts, ensuring each project aligns with OpenAI’s global AV architecture and user experience goals.
Define programming, commissioning, QA, and operational handoff requirements for conference rooms and AV spaces.
Develop and manage integrations between AV systems and core IT services, including monitoring, alerting, asset management, ticketing, calendar systems, and support workflows.
Partner closely with ITAV Events, ITAV Upkeep, Network Engineering, Real Estate, Design and Construction, and Security to ensure AV standards meet business, operational, and technical needs.
Own lifecycle management for conference room AV/VC technology, including vendor roadmaps, firmware strategy, end-of-life planning, approved substitutions, and global refresh planning.
Maintain deep knowledge of AV/VC industry trends, emerging technologies, enterprise platform changes, and best practices for deploying AV at global scale.
You might thrive in this role if you have:
8+ years experience in design, installation, and troubleshooting of enterprise AV including direct experience implementing and using Google meet, Logitech and QSYS hardware at a global scale.
Experience with enterprise networking technologies and architectures (Multicast routing, switch configuration, QoS, IGMP).
Advanced QSYS programming experience.
Cloud hosting experience, especially for highly available AV services like monitoring and alerting, and distributed AV transport.
Proven experience managing global AV office deployments of over 300 av spaces.
Demonstrable CAD (Revit, AutoCAD, Vectorworks, Visio) drawing package production experience.
Event space design and commissioning experience with production equipment like Vizrt, AnalogWay, Yamaha, Panasonic, QSYS, NDI, Dante Ross, ST2110, Madi, etc..
AV Scripting experience (Lua, Appscript, Python). Bonus points for MCP integration experience.
Expert with video conferencing platforms (Zoom, Meet, Teams).
Experience developing RFPs (Request for Proposal) for AV integration vendors and managing the bid/build process.
Experience with wayfinding and conference room booking hardware and software.
Deep understanding of AV over IP (QLAN, ST 2110, Dante, NDI) and how to deploy it safely in a corporate network environment.
Experience with IT ticketing systems and maintaining support SLAs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
