Why This Job is Featured on The SaaS Jobs
Global mobility has become a core operating capability for modern SaaS companies, especially those hiring across hubs and time zones while maintaining consistent people policies. This People Operations role sits at the intersection of talent strategy and regulatory execution, covering immigration, relocation, and cross border work compliance across the US and UK. The remit signals a company building durable infrastructure to support distributed teams rather than treating mobility as an ad hoc service.
For a SaaS career in People Ops, the long term value is the chance to build repeatable systems that scale with headcount, geography, and hiring mix. Owning end to end visa lifecycles, contractor classification, and vendor partnerships develops a practical understanding of risk, process design, and stakeholder management that transfers across growth stage SaaS environments. The work also strengthens the ability to translate complex rules into clear guidance, a critical skill when supporting product and commercial teams that need timely hiring decisions.
This role is best suited to operators who prefer ownership over narrow specialization and who are comfortable setting standards where none exist. It fits someone who enjoys detail heavy work, steady case management, and cross functional coordination with Legal and Finance. A remote setup also favors professionals who can run structured processes with high visibility and clear communication.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
Our cultureis unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
Read about us in the NYT, Forbes, First Round Review, and more.
Hear from our employees directly on our Glassdoor page!
People Operations - Global Mobility and Scale
At Clay, People Operations is about creating the environment where people can do the best work of their careers. We're growing fast and expanding globally — and global mobility is at the center of how we make that work.
In this role, you'll own Clay's immigration and mobility function from the ground up. You'll manage the full lifecycle of U.S. visa cases, support employees relocating to and from our current offices in New York, San Francisco and London, and help build the infrastructure we need as we continue expanding globally. You'll partner closely with Legal, Finance, and the People team to navigate an evolving regulatory landscape while keeping the experience human and clear for the people going through it.
This is a hands-on role where you will balance operational rigor with good judgment and knowing when to add structure and when to stay flexible. Above all, you'll bring genuine care for the people you support and take full ownership of the work.
What You'll Do
Own Immigration and Global Mobility
Manage U.S. visa cases across the full lifecycle — from offer stage through renewals and permanent residency
Manage immigration and work authorization requirements for Clay's London office, including UK visa sponsorship and right-to-work compliance
Serve as Clay's internal immigration expert, partnering with external counsel to keep cases moving and employees informed
Advise recruiters on visa eligibility and sponsorship options as part of the hiring process
Partner with Legal, Finance, and People to support global expansion into new markets, building the mobility infrastructure we need as we grow
Build a Relocation Experience That Works
Design and manage a relocation process that feels seamless and well-supported for employees and their families
Manage end-to-end relocation cases, including domestic and international moves
Build Scalable Processes and Infrastructure
Build the mobility function from the ground up — policies, workflows, documentation, and case tracking
Own compliance for cross-border remote work, business travel, and international employment classification
Keep mobility data organized and accurate to support reporting and decision-making
Manage Contractor Operations
Own the end-to-end contractor lifecycle — onboarding, offboarding, and everything in between — ensuring a smooth and consistent experience
Maintain compliance with contractor classification requirements across U.S. and international jurisdictions
Partner with Legal and Finance to ensure contractor agreements are accurate, current, and audit-ready
Build scalable processes and documentation for contractor management, including systems tracking and recordkeeping
Partner Across the Business
Advise People Partners, recruiters, and business leaders on mobility-related questions with clear, practical guidance
Make complex immigration and mobility requirements accessible for employees navigating high-stakes processes
Contribute to broader People Ops work as the team and company grow
What You'll Bring
Experience & Expertise
5+ years in People Operations with significant hands-on mobility experience
Experience with UK and/or European immigration and employment compliance (UK Skilled Worker visa experience a plus)
Experience advising on international hiring arrangements and cross-border compliance
Experience managing contractor populations, including onboarding/offboarding and classification compliance across jurisdictions
Strong vendor management skills — you know how to get the most out of immigration counsel and relocation partners
Experience building processes from scratch at a scaling company
Core Competencies
Autonomy and ownership: you take full accountability for your cases and your function, follow through on commitments, and don't let things fall through the cracks
Genuine kindness and compassion: you care deeply about the people you support and it shows in every interaction, especially when employees are navigating high-stakes, high-stress situations
Exceptional attention to detail: in immigration, small mistakes have big consequences; you catch them before they happen
Outstanding communication skills: you can translate complex immigration situations into plain language for employees, leaders, and their families
Highly organized with the ability to manage multiple tasks
Comfort with ambiguity and building structure where none exists
Bias toward action, balanced with sound judgment on compliance risk
